My client are a progressive Law Firm with an outstanding reputation. An opportunity has arisen for a Legal Support Services Manager to join their Senior Support Team. This role is hybrid and will entail managing a team of up to 20 support staff both administrative and secretarial staff.
This role will ensure the successful delivery of a high-quality, client-focused legal support service, through the operational day-to-day management of the practice and team assistants; and will be the main point of contact.
- Managing a team of legal support staff of 20 or more.
- Managing individual performance including regular progress meetings and annual appraisals, probation reviews in line with the competency framework, and objective setting.
- Ensure the smooth induction of new starters, transfers and maternity returns to the department.
- Identify appropriate an provide pastoral care and active management of wellbeing for the legal support team.
- Manage legal support teams with a focus on service delivery and excellence; resolve issues relating to workflow, resources, working relationships, service delivery and HR matters.
- Working closely with Managers
- Developing relationships with stakeholders to ensure KPIs are met.
- Managing headcount in line with business needs
- Managing the recruitment and selection process
- Arrange and chair legal support team meetings.
- Produce management information as required and review processes and services introducing improvements/new services as appropriate.
- Ensuring full compliance by the legal teams and actively support and be a champion for department/firm initiatives, engaging frequently with central teams and driving positive change.
- Lead on department projects.
Applicants must have experience of line managing LEGAL support staff within a Law firm. Experience of managing around 10 plus employees would be required.
Katie Bard is committed to protecting your personal data. Katie Bard acts as an employment agency for permanent recruitment and an employment business for temporary recruitment. Your application will be handled in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Notice at katiebard.com for full details of how we use your data, your rights, and how to contact us. If your application is unsuccessful, your details will be retained for up to six weeks and then securely deleted, unless you consent to being kept on our register for future opportunities.
Katie Bard is an Equal Opportunities Employer.
Ref:#64
Pay: £40,000.00-£45,000.00 per year
Work Location: Hybrid remote in Derby (Derbyshire, East Midlands Region)
