Equans is looking for a Soft Service Supervisor to join our team covering multiple Schools across the Birmingham area. Based out of Coleshill Office, Coleshill, Birmingham, B46 1JU you will work 37.5 hours a week on a permanent basis. On offer is a salary of £30,000.00 per annum and benefits package.
Shift Pattern:
- Monday to Friday split shift
- 06:00 – 10:30 and 15:00 – 18:00
(Some flexibility may be required to meet service needs.)
For this role you must undergo a DBS clearance therefore ability to pass is essential.
A valid full driving licence is essential
What will you deliver?
In this role, you will lead and support cleaning teams across multiple school sites, helping to ensure safe, clean, and welcoming environments for staff, students, and visitors.
Key responsibilities include:
- Supervising and supporting cleaning teams to deliver high-quality services
- Organising rotas, training, and day-to-day team activities
- Carrying out cleaning audits and responding to service issues
- Ensuring compliance with health & safety and company procedures
- Managing cleaning stock, equipment, and resources
- Maintaining accurate records (e.g. timesheets, attendance, audits)
- Building positive relationships with schools and stakeholders
- Monitor performance by conducting regular cleaning audits, managing open jobs to prevent SLA failures, and providing prompt responses and solutions to service issues.
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Undertake any other reasonable tasks as required by line management.
This is a varied, people-focused role where organisation, communication, and teamwork are key.
What we offer.
- Paid days annual leave (+ public holidays)
- Life Cover equivalent to X1.5 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including Accessibility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Women Together (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
- Ability to successfully complete an Enhanced DBS check in line with contract requirements.
- Proven experience supervising cleaning services, with strong knowledge of cleaning techniques, substances, and industry standards.
- Excellent organisational and time management skills, with the ability to prioritise multiple tasks effectively.
- Demonstrates strong teamwork skills and collaborates well with colleagues.
- Flexible and adaptable approach to work, including the ability to cover additional hours when required (e.g., sickness or annual leave).
- Effective communicator, able to interact professionally with colleagues, clients, and members of the public.
- Committed to complying with Health & Safety policies, including wearing protective clothing and following all company and client safety procedures.
Who are we looking for?
We welcome applications from people of all backgrounds and experiences. If you don’t meet every requirement but feel this role could be a good fit, we encourage you to apply.
Essential:
- Experience supporting or supervising a team (any sector considered)
- Good organisational and time management skills
- Strong communication and people skills
- Commitment to maintaining safe and high-quality environments
- A full UK driving licence is required due to travel between sites
- This role is subject to an enhanced DBS check (support provided through the process)
Desirable (not essential):
- Experience in cleaning, facilities, or soft services
- Knowledge of cleaning standards, materials, or processes
- Experience working in a school or similar environment
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.
Our ambition
At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.
We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.
You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
