Due to growth and expansion within our team, SecuriGroup are seeking a Area Manager working within the North East area, to demonstrate our values of Loyalty, Integrity and Professionalism while delivering a high standard of service.
At SecuriGroup, we believe that the diversity of our workforce should reflect the community in which we serve.
What You Will Be Doing:
- To be responsible for the operational security staff working at customer sites during their shifts. To have a full understanding of the functions covered at all sites including: Security, CCTV, Reception etc.
- To ensure that all security staff conduct their duties in the appropriate manner and to manage performance issues as they occur in line with company policy and statutory requirements.
- To effectively deploy staff using our RotaGuard system. Confirming duty shifts with staff and ensuring RotaGuard is accurate.
- To ensure during site visits that all operational staff are wearing the appropriate uniform and that it is maintained at the high standard expected by the company and its customers.
- To conduct regular site visits to ensure that the Task Schedules and Assignment Instructions are maintained and are fully understood by the security officers and that site patrols are carried out correctly and any defaults are reported to Director of Security Guarding.
- To produce reports for the Regional Manager detailing duties carried out and information from the sites that affects customer service or morale of the security officers.
- To act as Duty Manager when required.
- To report any incidents to the Regional Manager and record in an incident report as soon as practically possible and follow the escalation procedure.
- To provide guarding cover on sites if required.
- To assist Payroll to ensure waging and invoicing is correct.
- To control holidays and sickness absence to ensure appropriate cover of shifts, service levels are maintained and budgetary implications are minimised.
- Play and active role in ensuring all staff book on and off using Rotaguard or any other system.
- To recruit, deploy and develop new members of staff and actively performance manage staff on site to maintain high levels of service.
- To ensure Health & Safety and Quality policies are adhered to
- To provide support to Regional Manager and office staff to ensure that the standard of service is maintained and carry out ad hoc duties as required.
This is not an exhaustive list of duties. The duties may change from time to time in line with the needs of the business and will be discussed between the manager and the post holder.
What We Need From You:
- Excellent communication and interpersonal skills
- Deal confidently with a range of difficult situations/people at work
- Adaptability
- Ability to work well under pressure and comply with strict deadlines
- Ability to write clear and concise reports
- Ability to assess possible criminal situations and act accordingly
- A respect for confidentiality
- Ability to use own judgement and assess possible risk to the company and individuals when making decisions
- Ability to manage and prioritise own workload
- Ability to lead and motivate others
What We Will Do For You:
Continuous Learning: Access to tailored training programs, workshops, seminars, and industry conferences to enhance your skills and stay updated with the latest security trends.
Growth Opportunities: Pathways for career progression and new challenges within our organization, fostering a culture of growth and advancement.
Performance Recognition: Acknowledgment of your achievements and outstanding performance through various recognition programs, creating a positive and motivating work environment.
Supportive Leadership: Guidance, mentorship, and resources from our committed leadership team to support your success and help you thrive in your role.
Job Type: Full-time
Pay: £35,000.00 per year
Work Location: In person
