Media Assistant (Fixed Term)

Edinburgh Festival Fringe Society -
Edinburgh

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Job details

Fixed term contract
£13.45 an hour
4 hours ago

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Organisational skills
IT
Communication skills
Marketing
Time management
Office experience

Full job description

Closing date: 10:00am on Monday 29 June 2026

Interview date: Monday 6 and Tuesday 7 July 2026

Start date: Monday 27 July 2026

End date: Wednesday 2 September 2026

Location: Office based, central Edinburgh

Background

The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe.

It all began in 1947 with eight companies – six of them from Scotland – taking a risk, turning up uninvited and performing on the ‘fringe’ of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become one of the greatest platforms for creative freedom in the world, second only to the Olympics in terms of global ticketed events. In 2025, 3,352 shows took place in 265 venues across Edinburgh.

The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world.

We are recruiting two Media Assistants who will report to the Media Supervisor. Leading up to and during the Fringe, the Edinburgh Festival Fringe Society provides a media centre for journalists and other media members. The Fringe is an open access festival, and the Fringe Society is an impartial organisation, therefore, the Media Assistants will assist journalists in finding what they are looking for without ever recommending or making value judgements about specific shows. The Media Office accredits journalists and media members attending the Fringe and provides a media ticketing service for Fringe shows.

The Media team consists of the Head of Marketing, Communications and Sponsorship, Communications Manager, Media Supervisor and two Media Assistants.

Role and responsibilities

You will perform a wide rage of duties, including but not limited to:

Ensuring a positive and welcoming experience to visiting media professionals, including being the first point of contact for Media Office enquiries and information requests, processing accreditation and issuing accreditation passes
Enabling access to media ticketing for accredited media, processing media ticket requests using the Society’s in-house ticketing system and providing media ticket allocation information to participants
Assisting at Media Office events including Meet the Media.
Managing the Fringe Society Clash Diary, a diary of all key events, launches and photocalls during the Fringe, and maintaining the Clash Diary distribution list.
Compiling daily media digests using the Society’s media monitoring platform.
Logging show reviews on our website, edfringe.com.

Person specification

Essential

Experience of working in a busy, fast-paced environment, preferably delivering services to the media.
A good working knowledge of Microsoft Office (particularly Excel, Outlook and Teams) and databases.
A creative problem solver who can react effectively to new information.
Strong communication skills, both verbal and written.
Good organisational and time management skills.
Adaptable, with a strong commitment to providing a high level of customer service
Experience of working in a media or customer service focused environment.
A confident ability to use initiative to complete tasks.

Desirable

Box office experience.
Media or marketing office experience.
Knowledge and understanding of the Edinburgh Festival Fringe and the role the Fringe
Society plays within it.
Experience of using media monitoring tools such as Gorkana/Cision.
Positive and collaborative working style

Salary and Benefits

The rate of pay for this post is £13.45 per hour.

Normal working hours are between 10:00 to 18:00 worked over five days between Monday and Friday before the festival, and 8 hours worked between 09:30 and 17:30 over six days during the festival. This includes a one-hour unpaid lunch break per day. Your working hours will be organised according to a rota system which the Society will notify you of in advance of the Fringe.

In the run up to and during the festival you may be required to work additional days and hours. Any additional work will be mutually agreed in advance and will be paid at the standard hourly rate. This role will be based from our Edinburgh offices.

We are a flexible working employer and therefore are happy to discuss flexible working at any stage of the application process.

We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the D/deaf, disabled, Black, Asian or ethnically diverse candidate in order to diversify our staff team.

The Fringe are active members of the Festivals Edinburgh Sustainability Working group and include climate action as one of the headline targets in the Fringe development goals. As part of the commitments of this work, all Fringe staff members are expected to assist with the Fringe Society’s environmental goals and consider these in all elements of your work.

We are also committed to maintaining the open-access policy of the Edinburgh Festival Fringe. We are an equal opportunity employer and welcome applications from all sectors of the community. We are also proud to be a Disability Confident Employer and aim to successfully employ and retain disabled people and those with health conditions. We expect employees to support these commitments and to assist in their realisation.

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