Ready to kick start your career as a Customer Advisor Apprentice? Are you looking for an exciting opportunity to earn while you learn and have all your training expenses covered? Our apprenticeship programme has been designed with you in mind.
Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.
Why Apply?
- You love engaging and talking with people
- A vital, in demand role that will give you future opportunity to progress
- A supportive team committed to your growth
- A nationally recognised qualification
- Top class training
About you:
- Positive and friendly attitude
- People person who loves working and communicating with their team and customers
- Passionate and motivated
- Committed to delivering exceptional customer service
Qualifications Required
Minimum requirements are a Grade '4/C' or equivalent in GCSE English and Maths.
Personal Qualities
Self-motivated with the ability to work accurately and to follow processes, always giving attention to detail. A team player, who is willing to be flexible for the needs of the business and has a desire to deliver best-in-class service to our customers.
Skills Required
Excellent communication skills both written and verbal.
Future Prospects
The Scania Group invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.
If you are looking for a career centered around customer service, please apply today.
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Job Type: Apprenticeship
Pay: £16,702.00 per year
Application question(s):
- How would you be travelling for this position?
- This Apprenticeship position is available from summer 2026. Does this work for you?
- Why would you like to work for Scania?
Education:
- GCSE or equivalent (required)
Work Location: In person
