About Us
Welcome to The Falcon Inn! We are a lively, welcoming pub with 11 rooms, at the heart of our community, known for our fantastic food, perfectly poured pints, and genuine hospitality. Whether it's a bustling Sunday service, a summer afternoon in the beer garden, or a cozy winter evening by the fire, we pride ourselves on making everyone feel at home. We believe a great pub is built on great people, and we work hard to create a supportive, fun environment for our team.
The Role
We’re looking for a hands-on, enthusiastic Supervisor to join our friendly team at The Falcon Inn. If you know your way around a busy pub, have a passion for great food and drink, and love bringing out the best in a team, this is the role for you. You’ll be the glue keeping our shifts running smoothly—making sure the bar and kitchen are singing from the same hymn sheet, maintaining our high standards, and ensuring every guest leaves with a smile.
What You'll Be Doing
- Lead the front-of-house and bar team during shifts, keeping the energy up and the service seamless.
- Keep a close eye on food and drink service, ensuring everything meets The Falcon Inn’s high standards for quality and presentation.
- Show the ropes to new team members, training and mentoring them in top-notch customer service and pub operations.
- Keep an eye on the cellar and stock room, helping to maintain inventory levels so we never run dry on the essentials.
- Champion health, safety, and hygiene regulations across the bar, dining areas, and kitchen.
- Be the welcoming face of the pub—chatting with the locals, and handling any guest inquiries or niggles with charm and professionalism.
- Work closely with the management team to roll out exciting new menu items, seasonal ales, and pub promotions.
- Cheerlead the team! Monitor performance, offer constructive feedback, and keep morale high.
What We're Looking For
- Proven experience in a pub, restaurant, or similar hospitality role.
- Natural leadership skills with a knack for motivating and managing a diverse, busy team.
- A solid grasp of food safety regulations and best practices.
- Brilliant communication skills—you can chat with regulars, hotel guests, and the kitchen team with equal ease.
- A cool head under pressure. When the pub gets packed, you’re in your element.
- Previous experience pulling pints, working behind a bar, or managing a restaurant team is a massive plus.
- A genuine passion for proper hospitality and making people happy.
Join us at The Falcon Inn and help us keep the good times rolling. We can’t wait to welcome a new person to the team who loves the pub life as much as we do!
Job Type: Full-time
Pay: £12.70-£13.50 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
Experience:
- Supervising experience: 2 years (required)
- Restaurant management: 1 year (preferred)
- Hospitality: 2 years (required)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
