This is an opportunity within the cardio-respiratory diagnostic team at Withybush General Hospital for an administrator with excellent organisational and interpersonal skills. The post holder will work with the administrative co-ordinator and admin team, booking cardiac and respiratory diagnostic investigations and cardiac procedures, delivering services efficiently and to the highest standards.
The successful candidate must have excellent communication skills, as communicating sensitively with patients and colleagues is essential. An understanding of the department's core work, patient clinical pathways, and experience using hospital systems would be beneficial. However, an enthusiasm for the provision of high-quality services, eagerness to learn and develop, and excellent organisational skills to prioritise work and meet deadlines are highly regarded.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
The post-holder will undertake a wide range of duties including:
Registering referrals, booking appointments, and recording outcomes for cardiac and respiratory diagnostic investigations and appointments.
Facilitating the delivery of timely care, by ensuring lists clinic schedules are maximised.
Responding to patient and staff enquiries by phone, email and in person.
General administrative support of day-to-day service operations.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
Numerous mental health and learning disabilities services
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who can communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 15/07/2026
