Registered Care Home Manager
Responsibilities and Expectations
As the Registered Manager, you will be responsible for the overall leadership, management, and quality of care within the home, ensuring compliance with all regulatory and legislative requirements.
Quality Assurance & Compliance
- Implement and maintain agreed quality assurance initiatives within the home.
- Liaise effectively with social care regulators and local authorities to ensure compliance with regulatory standards.
- Ensure the service not only meets but exceeds Care Quality Commission (CQC) expectations.
- Ensure policies and procedures are understood and followed by all staff, maintaining the highest standard of care.
- Comply with all relevant legislation, including the Regulations for the Registration and Inspection of Care Homes.
Leadership & Operational Management
- Oversee the day-to-day operations of the home with full 24-hour responsibility for the care and well-being of service users.
- Provide strong leadership, ensuring a safe, professional, and caring environment for both residents and staff.
- Act as a role model, maintaining a visible presence and fostering a supportive team culture.
- Lead and coordinate staff selection processes, ensuring professionalism and thoroughness in recruitment.
- Ensure all staff maintain registration with their relevant professional bodies.
- Compile and manage staff rotas, ensuring appropriate skill mix on every shift.
- Organise and lead mentoring sessions tailored to the needs of both service users and staff.
- Conduct and monitor key performance indicators (KPIs) to drive business success.
Service User Care & Well-being
- Promote independence, dignity, and choice for all service users, ensuring a person-centered approach.
- Lead the team in delivering high-quality dementia care in line with best practices.
- Foster strong relationships with residents, families, and representatives to enhance the care experience.
Financial & Administrative Responsibilities
- Maintain high standards of administrative efficiency, ensuring both electronic and paper-based records are up to date.
- Take accountability for all financial transactions within the home.
- Manage complaints and compliments effectively in line with company procedures and regulatory requirements.
Governance & Professional Development
- Act as the Information Governance Lead for the home, collaborating with the Company’s Information Governance Lead and the Senior Operations Team.
- Ensure professional knowledge and practices remain up to date with current legislation and best practices.
- Organise and chair meetings, ensuring clear action points and follow-ups.
- Monitor staff performance, addressing any concerns through effective performance management strategies.
External Relations & Community Engagement
- Maintain strong working relationships with external stakeholders, including the CQC, GPs, Local Authority Care Managers, discharge teams, residents’ families, and the wider community.
- Encourage community involvement in the home, fostering an inclusive and supportive environment.
Qualifications & Experience
- CQC Registered Manager status.
- Level 5 in Health & Social Care
- Level 5 NVQ in Leadership and Management.
- Strong knowledge of dementia care best practices.
Job Types: Full-time, Permanent
Pay: £40,000.00-£60,000.00 per year
Benefits:
Work Location: In person
