We have an exciting opportunity for a Field Service Engineer to join our team in Leicester.
As a Field Service Engineer, you will deliver a high-quality, customer-focused service by supporting the repair, maintenance and fitting of manual and powered wheelchairs in the community. Working in patients’ homes, schools and care settings, you will help ensure mobility equipment is safe, reliable and meets individual needs.
This role is ideal for someone with practical skills and a willingness to learn, combining hands-on technical tasks with excellent customer care to make a real difference to people’s independence and quality of life.
Key Responsibilities:
- Assess and diagnose faults on wheelchairs (both manual and powered) and undertake appropriate repairs, adjustments and fitting of wheelchair components/accessories in the patient’s home/community/school to ensure that the equipment is functional and safe for patient use under instruction from Senior Clinical/Technician colleagues.
- Carry out basic programming/diagnostics of powered wheelchairs.
- Load and unload equipment, checking equipment prior to fittings and monitoring van stock.
- Partake in the out of hours emergency repair service.
- Undertake administration tasks to support the clinical and technical teams.
Skills and Experience:
Essential:
- Basic mechanical and electrical skills – ability to carry out simple repairs with simple tools, adjustments, and maintenance on wheelchairs (e.g., brakes, wheels, batteries).
- Problem-solving ability – identifying faults quickly and applying practical fixes in the field.
- Communication skills – interacting clearly and respectfully with service users, carers, and clinical staff.
- Organisation and time management – route planning, prioritising jobs, and completing tasks efficiently.
- A willingness to learn.
Desirable:
- Experience working with wheelchairs in a technical capacity.
Qualifications
No formal qualifications are required for this role; however ideal candidates will have a good standard of literacy and numeracy.
In addition, candidates must have:
- A full UK driving license
- The ability to undertake an Enhanced Disclosure Barring Service (DBS) check
What we Offer:
- Competitive market salary plus on-call allowances
- Incremental holiday allowance stating at 35 days, increasing to 41 days with length of service (inclusive of bank holidays)
- Death in Service Benefit (3x basic salary)
- Refer a Friend incentive scheme
- Enhanced Family Leave/Pay
- Recognition schemes
- Continuing professional development and training opportunities.
- Use of a Company van.
Why Join Us?
At AM Healthcare Group, we are dedicated to enhancing the lives of individuals who rely on mobility and accessibility solutions. As an international group of companies, we provide innovative products and services that make a real difference in people’s daily lives.
We are proud to be an equal opportunities employer with a firm commitment to diversity and inclusion across all areas of our organisation. As a Disability Confident Employer, we actively welcome applications from individuals of all abilities. If you require any support or adjustments during the recruitment process, please do not hesitate to get in touch.
We are also a proud signatory of the Armed Forces Covenant, and we encourage applications from veterans, reservists, and members of the wider armed forces community.
How to Apply:
If this sounds like the perfect role for you, we’d love to hear from you! Please submit your CV and a cover letter detailing your suitability for the position to [email protected]. Alternatively, you can apply directly through our website – www.amhealthcaregroup.com/careers.
Eligibility to Work in the UK:
Please note that applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role.
Benefits:
- Company pension
- Referral programme
Licence/Certification:
- Driving Licence (required)
Work Location: In person
