About Us
Millennium Security Services was established in 1999 to deliver a comprehensive range of security solutions nationwide, built on professionalism, reliability, and innovation. In 2011, Adam Bakewell expanded this vision by forming Millennium Security Limited.
Today, we’re more than a security provider, we deliver peace of mind. For over two decades, our team has protected people, property, and critical infrastructure across the UK. From CCTV systems and manned guarding to temporary fire alarms, we combine cutting-edge technology with industry-leading expertise.
About the Role
Due to continued business growth, we are looking for a proactive and detail-oriented Administrator to join our busy team. You will be the first point of contact for clients, suppliers, and engineers, playing a key role in ensuring smooth day-to-day operations and excellent customer service.
Responsibilities
- Act as the first point of contact for client, supplier, and engineer enquiries, delivering professional and timely communication.
- Manage incoming calls and monitor shared email inboxes.
- Review and update daily activity reports, liaise with site managers, and distribute incident reports and video footage when required.
- Process, review, and verify invoices from service providers, challenging discrepancies where necessary.
- Coordinate engineers’ schedules and manage appointments efficiently.
- Maintain accurate physical and digital records, including spreadsheets and key documentation.
- Provide general administrative support including document preparation, filing, and office organisation.
About You
The ideal candidate will:
- Have excellent attention to detail, accurate data entry is essential.
- Be organised with strong written and verbal communication skills.
- Have a positive, can-do attitude.
- Demonstrate good timekeeping and reliability.
- Feel comfortable working in a small team environment.
- Be confident using computers, including strong working knowledge of Excel and Word.
- Possess excellent telephone manners.
- Work well under pressure and be able to handle multiple tasks at once.
- Be a team player with flexibility and a willingness to help where required.
- (Desirable) Have a good understanding of UK geographical areas.
Working Hours & Benefits:
Schedule:
- Monday to Friday 9-hour shift with 1-hour for lunch
- Either 6:00AM–3:00PM or 9:00AM–6:00PM
- Remote on-call weekend work every 6–8 weeks
Benefits:
- 20 days holiday plus 8 bank holidays (increasing by 1 day per full year of service up to 25 days total)
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
- Company pension
- On-site parking
Experience:
- Administrative: 2 years (preferred)
Location:
- Bedford MK45 3PD (required)
Work Location: In person
