Job Summary:
Join a growing organization as a Digital Commerce Operations Manager and help drive the success of online commerce operations. This role is ideal for a commercially focused professional who enjoys improving digital performance, optimizing e-commerce processes, and collaborating with cross-functional teams to deliver an outstanding customer experience.
What you'll do:
- Manage day-to-day digital commerce and e-commerce operations.
- Optimize online sales performance and operational efficiency.
- Monitor website performance, product availability, and order fulfilment processes.
- Collaborate with marketing, sales, IT, and customer support teams.
- Analyze sales, customer, and operational data to identify growth opportunities.
- Improve digital workflows and implement process enhancements.
- Ensure a seamless online customer experience across digital platforms.
- Prepare operational reports and support strategic business initiatives.
Requirements:
- Experience in digital commerce, e-commerce, operations, retail, or a related business role is preferred.
- Strong organizational and analytical skills.
- Good communication and stakeholder management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Familiarity with e-commerce platforms, digital tools, and Microsoft Office is beneficial.
- Problem-solving mindset with a focus on continuous improvement.
- Willingness to learn and contribute to business growth.
Why work with us:
- Competitive salary with career progression opportunities.
- Supportive and collaborative work environment.
- Opportunity to work on innovative digital commerce initiatives.
- Ongoing professional development and training.
- Be part of a growing team focused on operational excellence.
Pay: £4,200.00-£54,000.00 per month
Benefits:
- Casual dress
- Company events
- Company pension
Work Location: In person
