Company: Rose Roofing
Location: Bedford
Job Type: Full-time, Permanent
Salary: £25,000 – £32,000 (depending on experience) + Performance Bonus
About the Role
Rose Roofing is a fast-growing, forward-thinking roofing business based in Bedford. We are currently scaling our operations, moving into new commercial premises, and heavily integrating modern software to streamline our trade.
With our Director stepping into a full-time surveying and estimating role, we are looking for a highly capable Operations & Office Administrator to become the central hub of our business. You will take total ownership of the office, acting as the administrative backbone of the company. If you are a proactive, detail-oriented professional who thrives on organising a fast-paced environment and improving internal processes, this is the perfect opportunity to make a significant impact.
Key Duties
- Office Leadership: Take full control of daily administrative operations, ensuring the office runs smoothly and efficiently while the Director and operations team are out on site.
- Diary & Logistics Management: Schedule site visits, manage the Director’s quoting diary, and coordinate with the Operations Manager to ensure seamless workflow.
- CRM Management: Utilise our business management software (Jobber) to maintain accurate customer records, track project progress, and manage inbound leads.
- Financial Administration: Utilise QuickBooks for accurate financial record keeping, processing invoices, chasing payments, and matching receipts.
- Client Communication: Act as the first point of contact for the business. Communicate effectively and professionally with clients, subcontractors, and suppliers via phone and email.
- Document Control: Support project operations by preparing health and safety files, maintaining project documentation, and ensuring all material orders are tracked.
Required Skills & Experience
- Experience: Previous experience in a senior administrative or office management role, ideally within the construction, trades, or property sector.
- Tech-Savvy: Highly proficient in computerised systems. Direct experience with CRM software (e.g., Jobber) and Google Suite (Docs, Sheets, Drive) is essential.
- Financial Software: Strong familiarity with QuickBooks or similar accounting software is required.
- Communication: Exceptional phone etiquette with professional, clear verbal and written communication skills.
- Autonomy: Exceptional organisational skills and the ability to work independently, prioritize tasks effectively, and solve problems proactively.
What We Offer
- £25,000 – £32,000 Base Salary, dependent on experience.
- Performance Bonus: A clear, tiered company-wide monthly bonus structure.
- Company Pension Scheme.
- Free On-Site Parking.
- Monday to Friday Schedule (No weekends).
- A long-term career opportunity within a modern, expanding company where your input directly shapes our continued growth.
Job Types: Full-time, Temp to perm
Pay: £25,000.00-£32,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Experience:
- Phone etiquette: 1 year (preferred)
- Organisational skills: 1 year (preferred)
- Administrative experience: 5 years (preferred)
Work Location: In person
