South London | 76 High Street, South Norwood, SE25 | Office-Based
- Competitive salary, aligned to experience + commission
About the Role
Jukes & Co is South London's longest-established lettings agency, with over 40 years of local expertise and a reputation built on trust. We're looking for an experienced Senior Lettings Negotiator ready to take real ownership of the lettings process, with a clear, genuine path to Lettings Manager within 6–12 months.
This is a boutique agency, not a corporate machine. Your work will be visible, your contribution will matter, and your progression will be tied directly to your results, not your tenure.
You'll work closely with the Lettings Manager, taking the lead on viewings, applicant relationships, and offer negotiation, while regularly stepping up to run the team in their absence. We're looking for someone who takes pride in their work, builds genuine relationships with landlords and applicants, and is hungry to grow into a leadership role.
What You'll Be Doing
- Register, vet, and proactively match applicants to the right properties based on their needs
- Conduct viewings across South London, representing Jukes & Co with professionalism and warmth
- Negotiate offers between applicants and landlords, managing expectations on both sides
- Progress agreed lettings through referencing to tenancy commencement
- Build and maintain strong relationships with landlords to win repeat and future business
- Keep landlords updated proactively throughout the letting process
- Maintain accurate, up-to-date records in the CRM at all times
- Support and deputise for the Lettings Manager on day-to-day team activity
- Contribute ideas and feedback to improve team performance
- Drive revenue and profitability against personal and business targets
What Success Looks Like
- Your viewings are well-prepared, professionally run, and consistently convert to offers
- Applicants feel informed, valued, and confident at every stage of their journey
- Offers are negotiated and progressed efficiently, with landlords kept closely in the loop
- Your pipeline is always accurate and current in the CRM
- The Lettings Manager trusts you to hold the fort and make sound decisions in their absence
- You're actively developing your skills with a clear eye on the Manager role ahead
What You'll Need
- 3+ years of residential lettings experience, ideally in South London
- A proven track record of high-volume viewings converting to offers
- Experience progressing lettings from offer through referencing to move-in
- Solid working knowledge of lettings legislation (Right to Rent, Tenant Fees Act, deposit protection)
- Experience working with both domestic and international landlords and applicants
- Confident use of a lettings CRM and property portals
- Highly organised, results-driven, and comfortable taking ownership
- ARLA Propertymark qualification, or actively working toward it (a plus, not essential)
What We Offer
- Competitive salary, aligned to your experience
- Commission and performance bonus linked to your personal letting activity
- Funded support toward your ARLA Propertymark qualification
- A clear, genuine path to Lettings Manager within 6–12 months
- A boutique environment where your work is seen, recognised, and rewarded
- A collaborative team that takes the work seriously without taking itself too seriously
About Jukes & Co
Jukes & Co has been serving landlords, tenants, buyers, and sellers across South London for over 40 years, built on a strong reputation for results and a collaborative culture. We invest in our people, including funded qualifications and a real route to management, because we grow when our team grows.
Ready to take the next step in your lettings career? Apply today.
Experience:
- lettings: 1 year (required)
Work Location: In person
