As a IT Service Design and Transition Manager, you will join us on our journey to define, build, deliver and assure IT services are provided to the Post Office business that are aligned and deliver against the Post Office strategy, our IT Strategy and target operating model.
You will be engaging with the wider Post Office business to manage the introduction of new and changed IT services, in a controlled way to ensure no impact on current operating principles or where change is expected manage the change to ensure no loss of current service operating quality.
This role offers you a unique opportunity to assure and control the engagement/use of IT service capabilities in conjunction with the Service Providers and other stakeholders. You will also verify that the introduction of any new or changed Services in the live environment will not corrupt the defined IT operating model, are sustainable and have a suitable service wrap regardless of their size.
How our people behave is as important to Post Office, as what is delivered. The IT Service Design and Transition Manager will role model the Post Office behaviours and demonstrate a Postmaster first mindset.
