A fantastic opportunity has arisen within Business Services for a motivated and people-focused Senior Co-ordinator to join our team on a part-time basis (18.5 hours). In this key role, you will play an active part in leading colleagues, supporting high-quality service delivery, and contributing to the effective management of Subject Access Requests.
Working Pattern:
This role requires the successful candidate to work each weekday. A hybrid working model is available.
Weekly Hours:
- Monday -Thursday: 3 hours 45 minutes per day (15 hours total)
- Friday: 3 hours 30 minutes
Total: 18.5 hours per week.
WHAT IS INVOLVED?
As a Senior Co-ordinator, you will take on a pivotal position within the Business Services team, providing confident first-line people management to help deliver exceptional business support and administrative services across Durham County Council.
You will bring strong working knowledge of our processes, systems, and service activities, and youll collaborate closely across team boundaries to ensure smooth, consistent, and high-quality service delivery.
Your responsibilities will include:
- Leading and supporting colleagues — guiding team members through performance, development, and wellbeing activities.
- Ensuring excellent customer engagement — working positively with internal and external stakeholders to maintain a responsive and effective Business Services function.
- Contributing to Subject Access Request processes — taking a supportive role in managing SARs with accuracy and professionalism.
- Championing high standards — helping to maintain a culture of quality, collaboration, and continuous improvement.
This is a role for someone who enjoys working with people, thrives on variety, and wants to make a meaningful contribution to the smooth running of council services.
Youll be part of a supportive team, trusted to use your initiative, and encouraged to help shape how we deliver our services.
We encourage you to contact Caroline Wilson via email at
[email protected] to arrange an informal discussion about the role.
WHAT WILL I NEED?
You should have an NVQ Level 3 qualification or equivalent in a relevant subject and have experience in leading and supervising an administrative team.
Please refer to the attached person specification for the full criteria.
INTERVIEWS
Interviews will be held on 30 June 2026
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.
Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email
[email protected]
All correspondence relating to your application will be sent from
[email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.
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