Position Type
Career area
Retail Stores
Location
S1, 4 Handyside Street, London, London N1C 4DJ, United Kingdom
Job ID
R-87353
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?
TRAINING CAPTAIN - NEW NIKE LONDON FLAGSHIP
Start Date : October 2026
The Training Captain role is an in-the-field extension of the EMEA Athlete Service & Training team (AS&T). As a Training Captain, you are responsible for igniting a culture of service and selling, as well as developing the operational acumen needed to create world-class standards, productivity and performance with the support of ISTs from your cluster of stores
As a Training Captain you report directly into your league Director – Store Operations & Training, with day-to-day coaching from the Senior training Captain. You partner closely with Retail Directors, Head Coaches, In-Store Trainers, and the EMEA Athlete Service & Training Team.
WHAT YOU WILL WORK ON
You will execute training strategies to drive Nike Stores’ priorities through your network of In-Store Trainers (IST’s).
You will support the training rollout of Service initiatives
You will plan and scale Training Community activations across Athlete Onboardings, Seasonal Game Time, Service initiatives and Value Drops. You will deliver this in close partnership with the League’s Senior Training Captain.
You will partner with your store leadership team to build a strong and diverse team of In-Store Trainers for your departments.
You will coach and support the development of the ISTs in close collaboration with their Head Coach.
You will drive improved store performance within the key measures of success across training, service & operations. You will monitor and recap the completion & success of program launches within the London Flagship ensuring a high level of uptake and retention.
Where required, you will deliver store onboardings, team trainings on Nike brand standards in stores
WHO WE ARE LOOKING FOR
In order the to be successful as a Training Captain you will need to meet the following requirements:
Passionate about Sport, Retail and Training.
Multiple years of relevant experience in store people management / team lead roles supervising direct and indirect teams).
A strong team player, with demonstrated ability to manage your own schedule and work independently
Able to create cross-functional partnerships within your own league and Geo Teams.
Strong communication and presentation skills in English and local languages.
Advanced knowledge of MS Office applications
Demonstrated ability in creating and delivering high impact presentations.
Capable of inspiring, engaging, and influencing teammates.
Ability to communicate key training initiatives as aligned to business priorities with clarity and confidence
Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.
Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? , easy way online. We are waiting for you!
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
What You Can Expect
OUR HIRING GAME PLAN
01 Apply
Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.
02 Meet a Recruiter or Take an Assessment
If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.
03 Interview
Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.
