Ball Colegrave
West Adderbury, Near Banbury
Based at our head office in West Adderbury. Permanent, full-time position. Job Overview: To work within the customer services team, providing administrative support to our sales team and excellent customer service to both internal and external customers, ensuring consistently high standards are met.
Job Description:
You will be responsible for: o Processing & uploading orders, using SAP and Excel, accurately and in a timely manner o Telephone communication with customers; regarding orders, delivery information, customer queries and managing customer accounts o Providing administrative support to the sales team and business development o Liaising with the purchasing, transport & accounts/ credit control departments o Handling any issues that may arise and ensure they are resolved promptly and satisfactorily for all parties.
Job Requirements:
* We are looking for a motivated and organised individual, with a flexible approach to work and a 'can do' attitude. * You must be an excellent communicator, with a clear and confident telephone manner, and possess good systems skills. * A high level of accuracy and attention to detail, with good numerical skills are essential. * You must be able to work on your own initiative as well as part of a dedicated team. * The ability to problem solve is important, along with being able to work under pressure and prioritise workload/ work to deadlines.
Interested Candidates:
To apply, please send a covering email and your CV to
[email protected]