Pensions Administrator
Location: Liverpool City Centre
Salary: Up to £30,000 DOE
Full-time | Permanent | 8:30am - 5:30pm (flexible if required) | Hybrid
Industry: Financial Services/Defined Contributions Pensions
We're currently recruiting for an experienced Pensions Administrator to join a well-established and growing business. This is a great opportunity to take full ownership of your own portfolio, managing cases from start to finish in a supportive, professional environment.
The Role:
You'll be responsible for managing a portfolio of pension clients, handling everything from onboarding through to ongoing administration. You'll be a key point of contact for clients, advisers, and internal teams, ensuring all work is completed accurately and in line with regulations.
Benefits:
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25 days holiday + bank holidays
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Annual bonus/OTE (7%)
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Private Medical Insurance (after qualifying period)
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Sick pay (after qualifying period)
Key Responsibilities:
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Manage your own portfolio of pension clients from start to finish
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Act as the main contact for clients, IFAs, and internal teams
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Process all areas of SIPP administration, including:
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New business and transfers in
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Contributions and benefit crystallisations
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Transfers in and out
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Income payments (drawdown / UFPLS)
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Death benefit cases
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Ensure all work complies with FCA and HMRC regulations
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Keep client records accurate and up to date
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Identify and escalate any risks, issues, or complaints
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Support audits and help improve internal processes
What We Are Looking For:
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Previous experience in pensions administration (essential)
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Good understanding of pensions legislation and FCA/HMRC rules
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Experience working with SIPP pensions
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Exposure to property investments within pensions would be a big advantage
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Strong attention to detail and ability to manage multiple cases
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Confident communicator with clients and advisers
Desirable:
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Experience with SSAS pensions
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Working towards or completed qualifications (e.g. CII or PMI)
Why Apply?
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Opportunity to take ownership of your own workload
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Supportive and collaborative team environment
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Scope to develop your knowledge and progress your career
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Work in a business that values accuracy, service, and professionalism
