Security clearance is required and must be maintained at the highest level, including any relevant technology accreditations as defined in the Security Aspects Letter (SAL) and associated contracts.
You will be accountable for delivering planned and reactive work across the data centre estate, prioritising tasks and ensuring process compliance. You will also monitor performance, including cost and quality, and ensure all activities follow agreed procedures.
Health and safety is a key responsibility, ensuring all work is carried out safely and with consideration for wellbeing at all times.
You will drive continuous improvement using ITIL practices, supporting efficiency and understanding the business value behind improvement activities.
You will help manage resources effectively, balancing workload and supporting out-of-hours planning based on operational needs.
You will control costs within agreed limits, ensuring work is delivered efficiently and effectively.
You will take ownership of site condition, ensuring issues are identified, escalated, and resolved in collaboration with Facilities teams.
You will build strong technical understanding of data centre operations through site engagement and working closely with delivery teams.
You will maintain strong stakeholder relationships, providing operational input to programme teams and supporting the successful rollout of change across sites.