Looking for a role where your technical know-how actually makes a real-world impact? Keep reading…
At Socomec, our expertise in critical power goes beyond products - we deliver service solutions that keep businesses operational when it counts.
Role Overview
- Job Title: UPS Service Sales Account Manager
- Employment Type: Full-time
- Location: Field/Hybrid (covering Southwest UK & Midlands region)
Key Responsibilities
- Contract Sales: Proactively sell preventative maintenance (PPM) contracts, 24/7 emergency response packages, and extended warranties to new and existing customers
- Lead Generation: Identify upselling and cross-selling opportunities, including battery replacements and capacitor overhauls, generated from field service reports
- Proposal Development: Prepare commercial proposals, negotiate pricing, and close sales while ensuring target Gross Profit (GP) and Operating Profit (OP) margins are achieved
- Technical Consultation: Provide budgetary advice and lifecycle planning to clients, helping them mitigate risks of power disruptions
- Account Management: Maintain strong relationships with facility managers and procurement teams, managing renewals and addressing customer concerns
- Market Awareness: Monitor UK market dynamics and competitor offerings to identify new business opportunities in critical power sectors
Qualifications & Requirements
- Experience: Minimum \(2+\) years of service sales experience OR \(5+\) years of hands-on field engineering experience with critical power equipment (UPS, batteries, or Data Centre)
- Technical Knowledge: Strong commercial understanding of business-critical electrical infrastructure, including 3-phase and 1-phase UPS systems
- Education: HNC/HND or equivalent qualification in Electrical or Electronic Engineering is highly desirable
- Skills: Commercial acumen, excellent negotiation abilities, and strong financial/budget management capability
- Compliance: Strong awareness of Health, Safety, and Environmental (HSE) policies, as well as adherence to standard business ethics and trade regulations
- Requirements: Valid UK Driving Licence, computer literacy, and self-motivation
Bonus: 25% of annual salary for achieving 100% of target (paid annually)
Holiday Allocation: 25 days plus 8 Bank Holidays (increasing by one day after 3, 6, 9, and 12 years)
Benefits :
- Company pension: 8% employer contribution (minimum 2% employee contribution)
- Vitality private medical insurance
- Healthshield wellbeing support
- Free unlimited remote GP appointments
- Free mortgage advisory services
- Free pension advisory services
Training: Ongoing development and training will be provided in the UK but also in France and Italy
Important Information
- We are an equal opportunities employer and are committed to creating an inclusive workplace for all
- Please note that applicants must have the right to work in the UK. Unfortunately, we are unable to offer sponsorship for this role
