Company Overview
The Eleanor Healthcare Group has been a trusted provider in the healthcare sector since 1979. We are committed to delivering high-quality, person-centred, and cost-effective care services across various settings, including home care, residential facilities, and training programs. Our mission is to enhance the well-being of our service users through compassionate and professional support.
About the Role
We are seeking an experienced and passionate Extra Care Scheme Manager to lead the day-to-day operations of our Extra Care housing scheme/s located in Poole, Dorset. This is a rewarding opportunity to make a real difference in the lives of older people and individuals requiring supported living, promoting independence, dignity, and wellbeing.
You will take overall responsibility for the scheme, ensuring high-quality housing management and care services are delivered in line with regulatory standards and organisational values.
Key Responsibilities
- Manage the overall running of the Extra Care scheme/s, including care coordination and assessment process.
- Lead, support, and develop a multidisciplinary team
- Ensure compliance with CQC standards, safeguarding policies, and health & safety regulations
- Build strong relationships with residents, families, local authorities, and external partners.
- Oversee budgets, occupancy levels, and service performance
- Promote a culture of person-centred care and continuous improvement
- Handle complaints, incidents, and service feedback effectively
About You
We are looking for a proactive leader who is enthusiastic about delivering high-quality services.
Essential:
- Proven experience in domiciliary, supported living, or care management (Extra Care experience desirable)
- Strong leadership and people management skills
- Knowledge of CQC regulations and safeguarding practices
- Excellent communication and stakeholder management abilities
- Ability to manage budgets and service performance
Desirable:
- Level 5 Diploma in Leadership for Health & Social Care (or working towards)
- Experience working within Extra Care or retirement living environments
What We Offer
- Competitive salary: £32,000.00 - £33,500.00
- 28 days annual leave (including bank holidays)
- Birthday off – enjoy an extra day’s holiday
- Training and development opportunities to support your career
- Company pension scheme
- Clear progression pathways within the organisation
- Blue Light Card and store discounts
- Employee Assistance Programme (EAP) for wellbeing support
Why Join Us?
At Eleanor Nursing and Social Care, we believe in supporting both our clients and our staff. You’ll be part of a friendly, experienced, and values-driven team that genuinely cares about making a difference every day.
Apply Today
If you’re ready to take the next step in your career, click Apply Now and submit your CV. Join us in providing outstanding care to the Poole community!
Pay: £32,000.00-£33,500.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
