Homeless Support Worker
Location: Penicuik
Hours: Monday to Friday, 8:00am – 4:00pm (flexibility required)
Salary: £13.45 per hour
Contract: Permanent
About the Role:
We are recruiting for a Homeless Support Worker to provide high-quality, person-centred support to individuals experiencing homelessness.
This is a rewarding and varied role, supporting individuals to improve their health and wellbeing, sustain tenancies, and work towards greater independence. You will play a key role in delivering tailored support plans, responding to changing needs, and empowering individuals to achieve their personal goals and aspirations.
Working as part of a supportive team, you will contribute to a flexible and responsive service, ensuring that the people you support are at the centre of all decision-making.
Role and Responsibilities:
· Provide support that positively impacts individuals’ health, wellbeing, and independence
· Contribute to and implement person-centred support plans, including regular reviews and updates
· Support individuals to identify and achieve their personal goals and aspirations
· Deliver a range of support including tenancy sustainment, emotional wellbeing, personal development, and social inclusion
· Assist individuals to access education, employment, housing, and community opportunities
· Support individuals to manage their home environment effectively
· Prompt or assist with medication in line with prescribed guidance
· Maintain accurate and professional records of all support delivered
· Ensure all work is delivered in line with risk assessments, policies, and procedures
· Promote healthy lifestyles and positive choices
· Uphold confidentiality and protect the rights of the people you support
· Participate in key working and contribute to team meetings and service development
Creativity and Approach:
· Deliver flexible, responsive support tailored to individual needs
· Adapt to changing circumstances and provide consistent, person-led support
· Encourage individuals to take an active role in their own development and decision-making
· Promote inclusion, independence, and positive outcomes
· Contribute ideas to improve service delivery and outcomes
Essential Skills and Attributes:
· Experience working independently and as part of a team (paid or voluntary)
· Strong communication and interpersonal skills
· Ability to build positive, professional relationships
· Basic IT skills, including Microsoft applications and willingness to learn new systems
· Good organisational skills and ability to manage a varied workload
· Ability to maintain accurate and professional records
· Commitment to equality, diversity, and inclusion
· Ability to read, write, and communicate effectively in English (minimum CEFR B1)
· Full UK driving licence, access to a car, and appropriate business insurance (proof required)
Desirable Skills and Experience:
· Experience working within an adult social care or housing support setting
· Understanding of the Care Inspectorate and SSSC
· Experience of writing reports, case notes, and support plans
· Knowledge of trauma-informed practice or positive behaviour support
Qualifications:
Essential:
· SCQF Level 6 (or above) qualification recognised by the SSSC in Housing Support or Care at Home, or willingness to work towards this
Desirable:
· SCQF Level 7 (or above) in a relevant practice area
· SCQF Level 10 (or above) in social work, social care, nursing, or leadership
· Trauma-informed practice or Positive Behaviour Support qualification
To Apply:
Click "Apply" and submit your up-to-date CV. For more information and a detailed job description, contact Danielle Frame at 21 HSC. Suitable candidates will be contacted quickly with a view to arranging a formal interview with the Senior Management Team.
21 HSC Limited is an equal opportunities employer.
Job Types: Full-time, Part-time
Pay: £13.45 per hour
Work Location: In person
