Chimney Sweep & Stove Installer (Full Time - Part Time considered)
Mr Soot is a trusted name in chimney sweeping, stove installation and solid fuel services. With a strong reputation for quality workmanship, excellent customer service, and high standards of safety, we are looking for an experienced professional to join our growing team.
Role Overview
We are an extremely busy team seeking a Chimney Sweep & Stove Installer to carry out a wide range of chimney-related services. The role will involve chimney sweeping, fault diagnosis, solid fuel appliance installations, flue system installations, servicing and maintenance.
The successful candidate will also provide customers with professional advice and ensure all work complies with current safety regulations, Company policy and best practice.
Key Responsibilities
- Carry out professional chimney sweeping and inspection services using both traditional and modern equipment
- Install and commission solid fuel appliances, including stoves and flue systems
- Undertake service and maintenance on installations
- Conduct maintenance, fault-finding and servicing of solid fuel appliances
- Assist colleagues with woodburner and stove installations
- Deliver exceptional customer service, including advice on safe use and fuel efficiency
- Ensure efficient time management to complete all appointments and tasks within the agreed timescales and timeslots.
- Complete all paperwork, certificates and reports accurately and promptly using company systems. Good written and verbal communication skills are essential for this.
- Adhere to safety regulations and Company policy at all times
- Maintain a clean and professional appearance, both personally and for the work environment
- Work independently and as part of a small team to meet job requirements
- Observe Company processes and protocols
Essential Criteria
- Strong interest in solid fuel appliances, flue systems and relevant regulations
- Excellent practical skills with attention to detail and high-quality standards, both internally and externally
- Good problem-solving skills and ability to diagnose issues efficiently
- Strong communication and customer service skills
- Full UK driving licence - we have customers across the North West, primarily in Wigan, Liverpool, Manchester, Stockport and surrounding areas. We also have commercial clients further afield.
- Physically fit and comfortable working at height and in confined spaces. You will be expected to complete a number of appointments each day, the number of which will vary throughout the year.
- Professional, reliable, and punctual with a positive attitude
- Ability to be solutions-focused and have a ‘can-do’ mindset
- Must be willing to undertake DBS clearance
Desirable Criteria
- HETAS training/qualification (or equivalent recognised certification) - not compulsory as full training would be given
- Additional qualifications in related areas (e.g. OFTEC, Gas Safe, NVQs in construction/trade skills)
- Experience in CCTV chimney surveys and chimney relining
- Experience in a customer-facing role within domestic settings
- Willingness to undertake further training and development
What We Offer
- Starting salary £27,000 with periodic reviews thereafter
- Company vehicle & fuel allowance
- Paid training & CPD
- Generous paid leave allowance above statutory minimum. All Mr Soot team members get their birthday off as standard included in their allowance.
- Pension scheme (after qualifying period)
- Private Healthcare Plan (after qualifying period)
- Uniform, PPE and tools/equipment provided
- Unique progression opportunities. We were the first chimney sweeping company to open our own, purpose-built HETAS approved training centre. This not only ensures all our staff receive continuous, high quality training, but it also gives team members the opportunity to branch out into teaching, tutoring and mentoring if they wish.
Company Ethos
At Mr Soot, we believe that a team thrives when every member is respected, valued, and treated as a responsible adult. Trust is at the heart of everything we do. We don’t believe in clockwatching or micromanagement. Our sweeps are trusted to complete their appointments efficiently and professionally, without the constant need to ‘return to base’ at the end of each day.
They are simply expected to complete all necessary tasks within agreed timescales and manage this efficiently. Most of this is done remotely.
This freedom allows our team to focus on delivering excellent service to our customers while enjoying a flexible and respectful working environment.
At Mr Soot, we know that when our staff are trusted and motivated, our customers benefit - and that’s the ethos we live by every day.
Application Process
To apply for this role, please send your CV and a covering letter, outlining specifically why you are suitable for this role.
For more background information, please contact our Director of Customer Services & Operations on 0800 054 1154 quoting job reference CS26 - Chimney Sweep & Stove Installer. The closing date is noon on Friday June 5. We may appoint prior to this date if a suitable if candidate is found.
Please note at due to the volume of enquiries, we will only response to those who have been selected to the initial interview stage. If you have not heard from us by the above date, your application has not been successful this time.
Pay: From £27,000.00 per year
Benefits:
- Company pension
- Private medical insurance
Application question(s):
- Do You Have A Clean Driving Licence & Access To Your Own Transport?
- We require all Mr Soot employees to undertake a DBS/CRB check. Would you consent to this?
- Do you have your own woodburner, multi fuel stove or open coal fire in your home?
- Are you applying for this as a part time or full time role?
Work Location: On the road
