Overview
We are seeking a highly organised and detail-oriented Commercial Administrator to join our team. This role is integral to supporting sales operations, maintaining client relationships, and ensuring the smooth functioning of administrative processes within our organisation. The successful candidate will utilise a range of Microsoft office software and communication skills to deliver exceptional service and operational efficiency. This paid position offers an excellent opportunity for individuals with strong organisational and IT skills to develop their career in an exciting side of hospitality not seen by most people.
Duties
- Manage and update customer records, ensuring accuracy and confidentiality
- Assist with sales administration tasks, including processing orders and preparing documentation, quotations and such.
- Utilise Microsoft Office suite (Word, Excel, PowerPoint, Outlook) to prepare reports, presentations, and correspondence
- Liaise with clients and internal teams via email and telephone to coordinate activities and provide exceptional customer service
- Support the sales and design team with administrative tasks such as scheduling meetings, preparing agendas, and maintaining calendars
- Maintain organised filing systems both digitally and physically for easy retrieval of information
- Monitor and track project progress, deadlines, and deliverables to ensure timely completion
- Assist in the preparation of sales proposals and quotations using relevant software tools
Qualifications
- Proven administrative experience, preferably within a commercial or sales environment
- Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Experience with CRM software and XERO is highly desirable
- Excellent communication skills, both written and verbal in English
- Demonstrable computer literacy and IT skills with the ability to adapt to new programmes quickly
- Organisational skills with a keen eye for detail and accuracy
- Ability to manage time effectively under tight deadlines
- Customer service orientation with a professional approach in all interactions
- Good organisational skills with the ability to prioritise tasks efficiently
About Us
Why Forest Catering Equipment?
FCE is a fast growing catering equipment distributor, we deliver end to end kitchen packages for leading restaurant groups in the UK. We have direct relationships with the leading faces of change in UK hospitality.
Working directly for the owner of the company you'll have the ability to shape the role as we continue to expand with multiple opportunities for professional development.
Pay: £24,454.00-£25,350.00 per year
Work Location: Hybrid remote in Stockport (Greater Manchester)
