Closing date: 23 June 2026
Hours: 37.5 hours per week
Salary: £24,852 - £27,293 per annum
DBS Requirement: Basic check
Be the Heart of Our Erdington Shop – Join Birmingham Hospice as a Shop Manager!
Are you a passionate and driven retail professional ready to take the next step in your career?
Do you thrive in a fast-paced, purpose-led environment where your leadership can make a real difference?
At Birmingham Hospice, our charity shops are more than just retail spaces—they are welcoming community hubs that help fund compassionate care for local people and their families. This fixed-term maternity cover role is a fantastic opportunity for an experienced retail leader to make an immediate impact, bring fresh energy to our Erdington shop, and play a meaningful part in supporting our vital hospice services.
What you’ll Be Doing:
· Inspire and lead a dedicated team of staff and volunteers.
· Drive shop performance through smart rota planning and team development.
· Create an inviting and well-organised shopping experience with high-quality stock presentation.
· Champion donations and ensure all items are sorted, sized, and priced for sale.
· Maintain a clean, safe, and welcoming environment for customers and team members.
What We’re Looking For:
· Proven retail experience—charity sector experience is a bonus!
· A passion for exceptional customer service and community engagement.
· Strong communication and organisational skills.
· Confidence working with sales targets and performance metrics.
Why Join Us?
· Be part of a supportive, inclusive values-driven, charity retail team where your ideas are valued
· Enjoy a generous benefit package
· Make a real difference in people’s lives
· Make a meaningful impact in your local community every single day.
Ready to lead with purpose?
Join Birmingham Hospice and help us turn second-hand treasure into first class-care.
For an informal chat about this role please contact John Ridd, Retail Area Manager:
[email protected].
To apply and view the full job description go to www.birminghamhospice.org.uk/join-us
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.
We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
Pay: £24,825.00-£27,293.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Sick pay
Work Location: In person
