Full Time
Posted 23/06/2026
About this role
Customer Advisor – Storage
Hours of work: Monday to Friday, 9am-6pm and Saturdays on (rota basis)
Salary: £27,040/annum
Location: Twickenham
The Role & Responsibilities:
This role involves some lone working and weekend work, on a rota basis. (flexibility required to cover holidays/sickness)
Are you an experienced Sales or Customer Service Advisor ready for a new challenge? We’re looking for enthusiastic and driven individuals like you to join our team as a Customer Advisor!
Be part of a dynamic team where your efforts directly contribute to company success!
Why Join Us?
You will play a key part in ensuring smooth daily operations, and delivering exceptional customer service. We’re looking for someone who can make a real impact by combining strong organisational skills with a passion for customer care.
What You’ll Do:
Respond to telephone inquiries quickly and effectively
Provide detailed advice to customers on pricing and services, both over the phone and face-
to-face
Give tours of our facility to potential customers
Upsell storage solutions and products, including cold calling prospects
Prepare customer contracts
Reconcile accounts
Keep customer databases up to date
General housekeeping to maintain a tidy and welcoming environment
Who We’re Looking For:
A customer-focused individual with excellent communication and interpersonal skills
A sales enthusiast with great numeracy skills and a passion for helping customers
Someone flexible and adaptable to changing situations
Proficient in IT, with a solid educational background including Maths and English
Previous customer service or sales experience is a plus!
Benefits:
22 days holidays plus 8 bank holidays, increasing with tenure
Cash Plan health insurance (cover dental care, scans, physio and much more)
Car discounts & schemes
Eye care vouchers
Life assurance (after qualifying period)
Long service awards
Employee Assistance Program to look 24/7 after your wellbeing, include GP appointments, 7 days a week.
