Technical Services Training & Compliance Assistant Manager
Location: Chessington World of Adventures
Hours: 40 hours a week
Contract: Permanent
Reporting to the Head of Contracts & Compliance, the Technical Training & Compliance Assistant Manager plays a key role in developing, implementing and monitoring engineering, safety and training compliance across the maintenance function at Chessington World of Adventures. The role has a strong focus on ensuring safe and compliant ride maintenance operations.
Responsibilities:
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Oversee planned and reactive workflows via Planet Enterprise for Technical Services
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Lead compliance strategy, ensuring ride safety and maintenance standards
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Develop and maintain compliance records, procedures, and risk assessments
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Create and review safe systems of work and standard operating procedures
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Manage small technical projects through to successful delivery
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Drive efficiency improvements, including engineering competency tracking
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Act as a focal point for departmental initiatives, owning and progressing key actions
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Partner with Health & Safety teams to ensure consistent compliance standards
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Conduct audits and reviews to maintain health & safety excellence
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Manage statutory inspections and associated documentation for rides and equipment
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Oversee IFM supplier relationships and performance
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Coordinate Working at Height reviews across the department
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Support training delivery and ensure accurate, up-to-date training records
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Identify procedural gaps and implement improvement plans
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Mentor and manage engineering apprentices throughout their development
Merlin - It's where we playMerlin Entertainments
Merlin Entertainments2.16K subscribers
- Experience working within the Theme Park industry is essential.
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Strong understanding of safety standards and compliance regulations, particularly in ride-related maintenance operations.
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Experience in developing and implementing robust compliance strategies and procedures.
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Excellent organisational and analytical skills, with the ability to manage multiple projects efficiently and effectively.
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Strong written and verbal communication skills, including experience in delivering and leading meetings with cross-functional teams.
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Proven ability to work collaboratively with cross-functional departments, external stakeholders, and contractors.
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Problem-solving skills to identify and address compliance and operational challenges.
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Strong people management skills, including the ability to lead and motivate teams towards achieving compliance and project goals.
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Flexible availability around park hours, including weekends and holidays.
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Confidence in asking questions and challenging the status quo to drive continuous improvement.
- ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
- Company bonus
- Private pension scheme
- 28 days holiday (Including Bank Holidays)
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Ongoing training and development opportunities
- Plus, many more…
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
