Summit Workforce is recruiting on behalf of an ambitious and well-established organisation seeking an experienced General Manager to provide strategic leadership and oversee the day-to-day running of its operations.
This is an opportunity to step into a senior leadership position where your decisions will have a direct impact on business performance, operational efficiency, employee engagement, and long-term growth. We're looking for someone who can inspire teams, embrace new ideas, and confidently lead a business through its next stage of development.
Why This Role?
As General Manager, you'll be responsible for ensuring every area of the business operates effectively while driving improvements in performance, profitability, and customer satisfaction. You'll work closely with senior stakeholders to develop strategic objectives, oversee operational delivery, and create an environment where people and the business can thrive.
This is a varied leadership role that combines commercial decision-making with hands-on operational management.
Key Accountabilities
- Provide clear leadership and direction across multiple departments, ensuring business objectives are achieved.
- Develop and implement operational strategies that support sustainable business growth.
- Oversee the daily running of the organisation, ensuring efficiency, quality, and service standards are consistently maintained.
- Lead, mentor, and develop managers and employees, creating a positive and high-performing workplace culture.
- Manage recruitment, onboarding, succession planning, and employee development initiatives.
- Monitor operational performance through key performance indicators and implement improvement plans where required.
- Analyse financial reports, budgets, and sales data to support informed business decisions.
- Take ownership of operational budgets, cost control, and resource planning.
- Identify opportunities to improve profitability, productivity, and customer satisfaction.
- Build and maintain strong working relationships with customers, suppliers, contractors, and key stakeholders.
- Ensure compliance with company policies, industry regulations, and health and safety requirements.
- Lead business improvement projects, organisational change initiatives, and continuous improvement programmes.
- Prepare reports and present operational updates to senior leadership where required.
About You
You'll be a confident leader with strong commercial awareness and the ability to motivate others while delivering measurable business results.
To succeed in this role, you'll ideally have:
- Proven experience as a General Manager, Operations Manager, or in a comparable senior leadership position.
- A successful track record of managing teams and improving operational performance.
- Strong financial awareness, including experience managing budgets and analysing business performance.
- Excellent leadership, coaching, and people management skills.
- Outstanding organisational abilities with the confidence to manage multiple priorities.
- Strong communication and relationship-building skills across all levels of an organisation.
- The ability to make informed decisions in a fast-paced business environment.
- A proactive mindset with a passion for continuous improvement and operational excellence.
Desirable Experience
Applications would be particularly welcomed from candidates with experience in:
- Multi-site or multi-department operations.
- Retail, hospitality, logistics, manufacturing, facilities management, or service-led industries.
- Business transformation and change management projects.
- Sales performance management and commercial growth strategies.
- Leadership qualifications such as ILM, CMI, or equivalent professional training.
- Managing diverse teams within fast-paced operational environments.
What You'll Receive
In return for your expertise and leadership, you'll have the opportunity to join an organisation that values innovation, collaboration, and long-term success.
The package includes:
- Competitive salary based on experience.
- Performance-related bonus opportunities.
- Company pension scheme.
- Generous annual leave entitlement.
- Ongoing leadership training and professional development.
- Career progression opportunities within a growing organisation.
- Employee wellbeing initiatives and support programmes.
- Additional employee benefits and recognition schemes.
Employment Details
Position: General Manager
Employment Type: Permanent, Full-Time
Hours: 40 hours per week
Location: On-site
Salary: Competitive, dependent on experience
Reporting to: Managing Director
Equal Opportunities
Summit Workforce is committed to promoting equality, diversity, and inclusion throughout the recruitment process. We welcome applications from candidates of all backgrounds and are committed to providing a fair, accessible, and supportive recruitment experience for all applicants.
Summit Workforce is acting as a Recruitment Agency in relation to this vacancy
Pay: £35,000.00-£42,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
