Job Title: Sales Administrator
Location: Livingston, West Lothian
Salary: Up to £27,000 + private medical insurance + non-contractual bonus element
Type: Full-Time, Permanent
The Company
Our client is a leading telecommunications provider with a strong track record of delivering innovative connectivity solutions to a global customer base. As a provider of Starlink Business Services, they operate at the forefront of the LEO satellite communications sector, delivering high-speed satellite internet solutions to businesses worldwide.
The Opportunity
We are recruiting for a Sales Administrator to join an ambitious and forward-thinking organisation operating within the space-based technology sector. You will play a key role in supporting the sales team, managing customer enquiries, processing orders, and ensuring smooth operational workflows.
This is an excellent opportunity to be part of a fast-evolving industry, contributing to the expansion of high-speed satellite connectivity services. If you are organised, proactive, and passionate about technology, we would love to hear from you.
Responsibilities
Providing administrative support to the sales team
Ensuring all relevant documentation is received from new customers
Updating internal systems with credit limits
Setting up new customers accurately within internal systems
Processing customer orders
Preparing and reviewing shipping documentation for export
Liaising with the warehouse to confirm stock availability and order fulfilment
Handling customer enquiries, queries, and order updates via telephone and email
Planning and coordinating freight forwarders on a day-to-day basis
Raising commercial invoices
Ensuring all paperwork complies with customs and export requirements
Assisting export agents as required
Requirements
Previous experience in an administrative, export, or sales administration role would be advantageous
Ability to prioritise workload effectively without supervision
Excellent communication skills, with the ability to deliver accurate information to colleagues and external stakeholders
Strong customer service skills
Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook
Strong reporting skills
High attention to detail
Conscientious, reliable, and proactive approach
Ability to solve problems methodically and identify effective solutions
Benefits
Competitive salary and benefits package (up to £27,000 + benefits)
Opportunity to work in a fast-paced, innovative environment
Genuine progression and learning opportunities
Supportive and collaborative team culture
Private Medical Insurance
