About Us
We're a pregnancy ultrasound clinic, and for many of our customers a visit to us is one of the most exciting moments of their lives, being perhaps the first glimpse of their baby, finding out if it's a boy or a girl or a reassurance scan when they just need to know everything's okay. We're a growing team, and we care a great deal about making every customer feel welcome, looked after and at ease.
About the Role
We're looking for a confident, warm and reliable Administrator to join our Tamworth clinic. You'll often be the very first person a customer meets, in person or on the phone, so a friendly manner and a genuine interest in people matter just as much as being organised. It's a busy, rewarding environment, and you'll play a real part in making customers' experiences special. Full training will be provided.
Key Responsibilities
Welcoming customers to the clinic and being their first point of contact, in person, by phone and by email
Looking after customers throughout their visit, from arrival to appointment to leaving
Helping customers with bookings, enquiries and any purchases such as scan images or keepsakes
Responding to enquiries professionally, warmly and promptly
Supporting the smooth day-to-day running of the clinic
What We're Looking For
Previous customer service experience (essential)
A warm, professional and reassuring manner
Strong communication and interpersonal skills
Good organisation and time management
Confidence working both independently and as part of a team
Competent IT skills
A positive attitude and willingness to learn
What We Offer
Minimum of 8 hours per week with flexibility
Opportunities for overtime
Full training and ongoing support
A friendly, supportive team
The chance to develop and progress within a growing business
The reward of being part of a genuinely happy environment
Pay: £12.71 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
