Job Summary
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be responsible for providing exceptional administrative support, managing patient appointments, and ensuring smooth front-desk operations. This role offers an excellent opportunity to work within a supportive environment dedicated to delivering high-quality patient care. The ideal applicant will possess strong office and administrative experience, with a friendly demeanour and excellent communication skills. We are looking for someone to work full time hours 7.30am to 3.30pm Monday to Friday.
Responsibilities
- Greeting patients warmly and professionally upon arrival
- Managing patient appointments and scheduling using practice management software
- Answering phone calls promptly and directing enquiries appropriately
- Handling patient check-in and check-out procedures efficiently
- Maintaining accurate and confidential patient records in compliance with data protection regulations
- Processing payments and insurance documentation accurately
- Coordinating with healthcare professionals to ensure seamless clinic operations
- Managing correspondence, including emails and postal mail
- Ensuring the reception area remains tidy, welcoming, and well-stocked with necessary supplies
Experience
- Prior office experience, ideally within a healthcare setting or similar environment
- Proven administrative experience demonstrating organisational skills and attention to detail
- Excellent communication skills, both verbal and written
- Proficiency in using office software such as MS Office (Word, Excel, Outlook) or equivalent practice management systems
- Ability to handle sensitive information with discretion and confidentiality
This role is vital in supporting the efficient running of our medical practice, ensuring patients receive timely assistance while maintaining high standards of professionalism. We welcome applicants who are organised, personable, and committed to delivering outstanding service in a healthcare environment.
Pay: From £12.71 per hour
Benefits:
- Company pension
- Free flu jabs
Education:
- GCSE or equivalent (required)
Work Location: In person
