Job Overview
We are seeking a dedicated and organised Tenancy Manager. The ideal candidate will possess strong administrative skills, excellent communication abilities, and experience with property management. This role offers an opportunity to work within a dynamic team, ensuring tenant satisfaction and operational efficiency. The Tenancy Manager will be responsible for maintaining positive tenant relationships, and supporting the property maintenance coordination.
Duties
- Manage tenant enquiries via phone, email, and in person with professional phone etiquette
- Arrange and accompany viewings
- Assist the Maintenance Co-ordinator with repairs and maintenance requests
- Maintain organised records of tenancy agreements, correspondence, and financial transactions
- Support administrative tasks such as data entry.
- Foster positive relationships with tenants to promote retention and satisfaction
Qualifications
- Proven experience in office administration or property management roles
- Strong data entry skills with attention to detail
- Previous administrative experience in a busy office environment
- Excellent communication skills, including professional phone etiquette
- Organised with the ability to prioritise tasks efficiently
- Experience in handling tenant relations and resolving issues diplomatically
This position offers an engaging environment for those passionate about property management and customer service. The successful candidate will play a vital role in ensuring smooth operations within our rental portfolio while providing outstanding support to tenants.
Pay: £12.71-£14.00 per hour
Experience:
- Property management: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
