External Sales Advisor
OTE £34,500 uncapped commission
Love talking to people?
Passionate about sustainability?
Thrive in a fast-paced environment where no two days are the same?
If so, we might have the perfect role for you!
At Tiny Box Company, we're proud to be the UK's leading sustainable and ethical packaging supplier. We help businesses create beautiful packaging solutions that don't cost the earth, proving that luxury and sustainability can go hand in hand.
From recycled jewellery boxes and gift bags to bespoke branded packaging, we work with businesses of all sizes to bring their packaging ideas to life. Now, we're looking for an enthusiastic External Sales Advisor to join our friendly, energetic, and ambitious team.
What You'll Be Doing
As one of the first points of contact for our customers, you'll play a key role in creating an exceptional customer experience from enquiry to delivery.
The role is office based, with no need to travel to see clients.
You'll be:
- Speaking with customers via phone, email, and live chat
- Helping customers find the perfect packaging solution for their business
- Preparing quotes, processing orders, and creating invoices
- Coordinating digital mock-ups and artwork approvals
- Keeping customer records accurate and up to date
- Working closely with our design, warehouse, and purchasing teams
- Managing delivery queries and ensuring orders arrive on time
- Solving problems quickly and confidently
- Building positive relationships with customers and colleagues alike
No two days are ever the same, so you'll need to be organised, adaptable, and ready to jump in wherever needed.
What We're Looking For
We're looking for someone who loves providing excellent customer service and enjoys being part of a busy team.
You'll ideally have:
- Previous experience in a sales, customer service, or account management role
- Excellent communication skills and a confident telephone manner
- Strong attention to detail
- Great organisation and time management skills
- The ability to juggle multiple priorities in a fast-paced environment
- A proactive approach and willingness to learn
- Confidence using computer systems and Microsoft Office
- A positive attitude and team-focused mindset
Bonus Points If You Have:
- Experience within the packaging industry
- Experience working with bespoke products
- The ability to work independently and use your own initiative
- Experience managing customer accounts or projects
Salary:
OTE £34,500 uncapped commission
Why Join Tiny Box Company?
At Tiny Box Company, our people are at the heart of everything we do. We work hard, support each other, and genuinely enjoy what we do.
Our Values
Teamwork – We achieve more together.
Integrity – We do the right thing, even when no one is watching.
Passion – We care deeply about our customers, our products, and our impact.
Customer Focus – We go above and beyond to deliver exceptional service.
Fun – We celebrate individuality, creativity, and bringing your personality to work.
Ready to Think Outside the Box?
If you're looking for a role where you can develop your skills, work with a fantastic team, and make a real difference in a growing sustainable business, we'd love to hear from you.
Due to our remote location, your own transport is needed and we have ample parking on site.
Apply today and start your next adventure with Tiny Box Company.
Job Types: Full-time, Permanent
Pay: From £28,000.00 per year
Benefits:
- Casual dress
- Company events
- Employee discount
- Free parking
- On-site parking
- Sick pay
Education:
- A-Level or equivalent (preferred)
Experience:
- B2B sales: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
