Reservations Agent / Food and Beverage Administrator– Berkshire – Luxury 5 Star Hotel – Daytime Hours
We are recruiting a Reservations Agent / Food and Beverage Administrator to join a prestigious five-star hotel set within the stunning Berkshire countryside, offering a fantastic opportunity within a world-class luxury environment.
Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you.
This exceptional country house hotel is renowned for its luxurious accommodation, award-winning dining experiences, and impeccable service standards.
Guests visit for elegant dining, special celebrations, afternoon teas, and unforgettable luxury escapes, all delivered within breathtaking surroundings and beautifully designed interiors.
The food and beverage operation is a hugely important part of the guest journey, requiring a highly organised and personable Reservations Agent to ensure every booking and enquiry is handled seamlessly and professionally.
Benefits:
- Daytime hours, any 5 days out of 7
- Competitive salary
- Free meals on duty
- Employee discounts across the hotel and restaurants
- Access to hotel facilities
- Opportunity to work within a globally recognised luxury hotel
This role is far more than a standard reservations position and would suit someone who enjoys both guest interaction and operational coordination.
You will act as a central point for restaurant reservations and food and beverage administration, ensuring guests receive exceptional service from the very first point of contact.
Working closely with the restaurant, events, and management teams, you will coordinate bookings, manage guest communications, and ensure all details are accurately relayed across departments to deliver a smooth and memorable guest experience.
This is a fantastic opportunity for someone highly organised, professional, and guest-focused who enjoys working within a luxury hospitality environment.
Duties:
- Manage restaurant reservations and guest enquiries via phone and email
- Accurately record booking details, special requests, and guest preferences
- Confirm reservations and maintain excellent communication with guests
- Coordinate restaurant diaries and booking systems
- Liaise with kitchen, restaurant, and management teams regarding reservations and special requirements
- Support food and beverage administration and departmental coordination
- Prepare menus, correspondence, and operational documentation where required
- Assist with meeting coordination, events administration, and internal communication
- Ensure all enquiries are responded to professionally and efficiently
This is an excellent opportunity for a Reservations Agent or hospitality administrator looking to develop their career within one of the UK’s most prestigious luxury hotel environments.
Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you.
INDF
Job Types: Full-time, Permanent
Pay: Up to £30,000.00 per year
Application question(s):
- We are unable to help with sponsorship for Visas. If you require sponsorship then please do not apply for the role. If you do not need this, please respond "sponsorship not required", thank you.
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: 08384
