At Consultus Care & Nursing, we believe exceptional care starts with exceptional people. As one of the UK’s leading live-in care providers, we are passionate about helping people remain independent in the comfort of their own homes while delivering outstanding support to both our clients and carers.
We are looking for a highly organised, proactive, and people-focused Care Coordination Consultant to join our growing team. This is an exciting opportunity to play a pivotal role in matching self-employed live-in carers with clients, ensuring continuity of care, exceptional customer experiences, and operational excellence.
Success in this role requires more than strong coordination skills. We are looking for a positive team player who thrives in a collaborative environment, embraces change, and approaches challenges with a solution-focused mindset. As our business continues to evolve, you will play an active role in supporting new initiatives, improving processes, and contributing to a culture of continuous improvement.
The Role
As a Care Coordination Consultant, you will coordinate live-in care services, match carers to clients, manage schedules, maintain continuity of care, and support the smooth delivery of care packages.
Combining operational coordination, relationship management, workforce planning, and commercial awareness, you will play a key role in delivering exceptional service whilst supporting business growth and operational efficiency. t.
Key Responsibilities
- Build strong relationships with clients, families, and carers.
- Match carers to clients based on skills, experience, personality, preferences, and care requirements.
- Manage and maintain accurate carer and client schedules.
- Ensure continuity of care through proactive workforce planning.
- Respond promptly and professionally to enquiries.
- Support carers throughout placements and maintain regular communication.
About You
We are looking for someone with proven leadership experience and a strong understanding of live-in care services. You will be an excellent communicator with the ability to motivate others, embrace change, and maintain high professional standards.
Essential skills and experience include:
- Excellent communication and relationship-building skills
- Strong organisational and time-management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and accuracy.
- Excellent problem-solving and decision-making skills.
- Customer-focused approach with strong IT skills, including CRM systems and Microsoft Office.
Desirable Experience
- Health and social care experience.
- Knowledge of live-in care services.
- Understanding of safeguarding, compliance, GDPR, and CQC requirements.
- Experience coordinating schedules, rotas, or workforce planning.
What We Offer
- Competitive salary of £30,000 - £32,000 per annum DOE
- Company pension scheme
- Free on-site parking
- Ongoing training and professional development
- Career progression opportunities within a growing organisation
- Supportive, collaborative, and values-driven culture
- Opportunity to make a genuine difference every day erienced leader who is passionate about supporting teams and making a positive difference in care delivery, we would be delighted to hear from you.
Apply today to join Consultus Care and Nursing Ltd and be part of a trusted name in live-in care.
Job Types: Full-time, Permanent
Pay: £30,000.00-£32,000.00 per year
Benefits:
Work Location: In person
