- Type: Minimum of 2 shifts per week. Days and / or nights 8am-8pm / 8pm-8am
- Salary: £15 - £16.60 per hour (includes holiday pay accrual)
- Requirements: To be eligible to apply you must have recent UK experience in a complex homecare setting, tracheostomy care and spinal cord injury experience is essential, and hold full right to work in the UK
- Due to the nature of this position, this role is only open to female applicants
Make a Real Difference
Are you ready to make a real impact? At Innovate Care Group, we support adults and children with complex health needs to live rich, fulfilling lives and we’re looking for compassionate individuals to join us. Help us deliver life-changing care that truly makes a difference.
About Us
We are setting a new standard in complex care by combining expert clinical services with compassionate, person-centred support. “Together Towards Tomorrow” is more than our motto, it’s how we empower our clients and our staff to grow, achieve, and thrive.
We make a positive impact on entire families, nurturing their growth and working towards new achievements, always mindful of unique conditions and abilities. Our dedicated team continuously seeks new ways to improve and adapt our services, making a meaningful difference in the lives we touch.
Your Role
As a Complex Care Assistant with Innovate, you will play a vital role in delivering safe, high-quality, and person-centred care to our adult male client who lives at home in South Ockenden.
Our client enjoys 80s and 90s pop culture, including classic films and musical theatre. He also has a passion for great food and vintage cars. We are looking for a charismatic and proactive Care Professional who enjoys building meaningful connections. The ideal candidate will be comfortable engaging in light-hearted conversation, providing emotional and wellbeing support and bringing a positive, bubbly energy into the home environment.
To succeed in this role, you will have previous experience supporting individuals with spinal cord injuries, alongside a confident, compassionate and professional approach to complex care. Skilled clinical support required includes:
- Tracheostomy care
- Cough assist
- Bowel management
- Autonomic dysreflexia
- Catheter care
- Moving and handling
- Personal grooming
- Activities of daily living
- CPAP/BiPAP
- Light housework and meal preparation
You’ll be part of a consistent care team, typically supporting one client at a time in this stable, long-term role.
Why Choose Innovate?
Unlike agency or domiciliary care roles, we offer:
- No unpaid travel time – you’re paid for the work you do.
- Consistent shifts with one client – predictable income and routine.
- Reliable long-term work – not last-minute shift offers.
- Strong team environment – backed by qualified clinical leads and support staff.
Training Pathway
If you already have experience in care and are looking to build on your skills and step into a more specialised role, this is a great opportunity for you. Our structured, phased-in training approach includes:
- Online learning modules
- Face-to-face clinical training
- Shadowing and competency assessments
- Continuous CPD and career growth opportunities
What We Offer
- Weekly pay
- Transparent rolled-up pay structure – All advertised rates now include holiday pay, making it easier to compare your earnings with other roles. Your holiday pay is accrued and held safely in your holiday pot, ready for you when you take time off.
- Clinical and peer support network
- Allocated care coordinator and clinical lead who provide continuous support, including out-of-hours
- Employee Assistance Programme (24/7 support)
- Contributory pension scheme
- “Care Professional of the Month” rewards
- Referral bonuses
- Bespoke, client-specific training plus career advancement opportunities including CPD
Who We’re Looking For
- At least 12 months of complex homecare experience including tracheostomy care and spinal cord injury
- Compassionate and nurturing with strong attention detail
- Responsive, professional and reliable
- Excellent communication skills and IT confidence
- Willingness to be part of a family-centred care team
- Hold a clear understanding of safeguarding
- Ability to recognise deterioration in both psychological and physical health
- Driver is not essential as there's great public transport links, however may be required dependent on your home location
Apply Now
Join Innovate Care Group and be a part of a future where complex care is seamlessly integrated into daily life, uplifting our clients and their families every step of the way.If you share our passion for providing innovative complex care, we’d love to hear from you. Please apply today and should you be a good fit for this role, we’ll be in touch soon.
Innovate Care Group is an equal opportunity employer. We celebrate diversity and are committed to safeguarding, creating an inclusive environment for all employees. All roles are subject to a few checks including an enhanced DBS check.
#IND-INNOVATE-24
Job Types: Full-time, Part-time
Pay: £15.00-£16.60 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Application question(s):
- Innovate Care Group are unfortunately, at this moment in time, unable to offer sponsorship. Do you hold a British/EU passport or indefinite leave to remain?
- Do you have experience with tracheostomy care and spinal cord injuries?
Experience:
- recent UK complex care: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
