Overview
We are seeking a highly motivated and experienced CQC Registered Manager to lead and oversee the delivery of exceptional care services within a regulated healthcare environment. As the pivotal figure responsible for ensuring compliance with the Care Quality Commission (CQC) standards, you will champion quality, safety, and person-centered care. This role offers an exciting opportunity to influence positive outcomes for service users while fostering a dynamic, compliant, and compassionate team environment. The ideal candidate will bring a wealth of leadership experience in healthcare settings, demonstrating a passion for continuous improvement and excellence in care delivery.
Key Points:
- RGN/RMN Nurse Required
- 30 Bed EMI Home
- Must have sound knowledge and experience in clinical & CQC legislation
- Minimum of 3 years experience as CQC registered manager
- Full details discussed upon interview
- 42 hours per week
- Location: Stoke on Trent
Responsibilities
- Lead the overall management of the care service, ensuring adherence to CQC regulations and standards such as NCQA standards and infection control protocols.
- Develop, implement, and monitor policies and procedures that promote high-quality care aligned with legal requirements including HIPAA and Workers' Compensation Law.
- Supervise and support multidisciplinary teams, including nurse management, medical staff, and support personnel, fostering a culture of teamwork, accountability, and professional development.
- Oversee clinical governance activities such as audits, incident investigations, risk assessments, and compliance reporting to maintain accreditation standards.
- Ensure comprehensive discharge planning, medication administration accuracy, patient assessment procedures, and medical documentation are consistently maintained.
- Manage operational aspects including EMR systems (such as Cerner or Athenahealth), EHR systems (like eClinicalWorks), and medical records management to optimize efficiency.
- Promote patient care excellence through initiatives in dementia care, behavioral health, geriatrics, pediatric care including neonatal ventilator management, and acute pain management.
- Facilitate staff training on essential clinical skills such as IV insertion, sterile processing techniques, tube feeding protocols, catheter care, phlebotomy, suturing, airway management, and basic life support.
- Ensure compliance with confidentiality laws by maintaining HIPAA standards during all patient data handling activities.
- Drive continuous quality improvement projects aimed at enhancing patient safety outcomes across diverse settings including long-term care facilities and hospital environments.
Experience
- Proven leadership experience as a Registered Manager within healthcare or social care settings with a strong understanding of CQC registration requirements.
- Extensive background in clinical supervision with familiarity in managing teams across medical-surgical units, ICU/CCU environments (including Level I & II Trauma Centers), pediatric units such as PICU or neonatal intensive care units (NICU), and adult geriatric services.
- Demonstrated expertise in working with diverse patient populations including those with developmental disabilities or dementia requiring specialized memory or Alzheimer’s care programs.
- Strong knowledge of ICD coding (ICD-9/ICD-10), DRG systems for billing purposes, CPT coding for procedures like gastric lavage or spinal taps, and utilization review processes.
- Experience utilizing electronic health record (EHR) systems such as Cerner or Athenahealth for documentation and data management.
- Skilled in managing complex cases involving medication administration, ventilator management, catheterization procedures like cardiac catheterization or spinal taps; proficiency in infection control practices is essential.
- Familiarity with triage protocols in emergency medicine settings; experience working within acute care hospitals or trauma centers is highly desirable.
- Ability to lead quality assurance initiatives aligned with NCQA standards while ensuring compliance with all relevant healthcare regulations including occupational health guidelines.
- Strong interpersonal skills for working effectively with multidisciplinary teams and patients of all ages—including children from toddler to neonatal stages—and their families. This role is an excellent opportunity for an energetic leader committed to delivering outstanding healthcare services while ensuring full regulatory compliance. Join us to make a meaningful difference in the lives of those we serve!
Job Type: Full-time
Pay: £50,000.00-£60,000.00 per year
Benefits:
Work Location: In person
