NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
We are excited to offer an opportunity for a motivated and enthusiastic Clerical Officer to join NHS Greater Glasgow and Clyde within Pharmacy Services at the Beatson West of Scotland Cancer Centre. This is a rewarding role at the heart of a busy and compassionate service supporting patients undergoing cancer treatment across the region. You will play a vital part in ensuring an efficient, safe and patient-focused pharmacy service, supporting both patients and clinical teams. Working within NHSGGC means being part of one of the largest NHS organisations in the UK, where your contribution genuinely makes a difference to patient care every day. This role offers a supportive environment, full training and the chance to develop valuable skills within a specialised healthcare setting. If you are organised, approachable and thrive in a fast-paced environment, this is an excellent opportunity to build a meaningful career.
Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.
All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
Duration, Location, and Working Pattern:
Full-time, Permanent
Base Location: Beatson West of Scotland Cancer Centre
Shift Pattern: Monday to Friday
Key responsibilities:
- Provide a professional and welcoming reception service, managing prescriptions including identification, prioritisation, and patient queries
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Accurately process handwritten, electronic and clinical trial prescriptions, ensuring appropriate authorisation and timely handling
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Support the community supply service by checking prescriptions on Chemocare and ensuring transcription accuracy before distribution
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Coordinate hospital transport delivery services, scheduling deliveries and liaising with transport teams to meet patient needs
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Maintain and update patient information using systems such as Trackcare and Excel spreadsheets, ensuring accuracy at all times
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Respond to patient enquiries regarding prescriptions and medication collection in a professional and compassionate manner
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Adhere to Standard Operating Procedures, local policies and protocols while working under pressure in a busy environment
Knowledge, training, qualifications and/or experience required to do the job:
- General education with demonstrable numeracy and literacy skills, including English and Maths qualifications
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Strong written and verbal communication skills with the ability to interact effectively with patients and colleagues
- Ability to organise, prioritise workload and use initiative within a demanding service environment
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Competence in Microsoft Office applications, including Word and Excel, with general IT skills
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Ability to follow Standard Operating Procedures and work both independently and as part of a team
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Previous experience in a healthcare, pharmacy or reception environment is desirable but not essential as full training will be provided
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Commitment to ongoing training, development and continuous professional development
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Hugh Paton, Pharmacy Team Lead - [email protected] - 0141 301 7411
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
