DIRECT WORKS
MULTISKILLED PLUMBER
Multi Skilled Plumber (Housing Repairs) Helping keep homes safe, and running smoothly
Join our trusted Direct Works team and make a visible difference to residents every day. Working alongside skilled colleagues who put quality and safety first, you’ll deliver a varied mix of responsive repairs, planned works, voids and refurbishment across council properties. This is a hands-on role where no two days are the samecombining strong technical standards with first-class customer care.
Hours: 37 per week
Grade: 9
Location: Various locations across the borough
Service requirement: Participate in the out-of-hours call-out rota
Team: Housing Repairs Direct Works
Reports to: Repairs Supervisor
What you’ll be doing
Complete high-quality Plumbing repairs, maintenance and refurbishment across council homes, public buildings and other properties as directed.
Support responsive repairs, planned works, voids/empty homes reinstatement, disrepair, damp and capital investment programmes.
Undertake agreed multi-skilled tasks (in line with the multi-skilling agreement and your qualifications).
Diagnose faults quickly and share clear updates with planners to help deliver a right-first-time service.
Work safely and professionally, following health & safety policies, safe systems of work and task-specific risk assessments.
Use mobile IT (PDA/iPad) to update jobs and records accurately in real time.
Take care of your vehicle, tools, plant and impressed stockkeeping everything secure, maintained and ready for the next job.
Provide excellent customer care in tenants’ homes and when working with colleagues and partners.
What we’re looking for
NVQ Level 2 in Plumbing Installation
Time-served Plumbing apprenticeship and substantial industry experience
Experience in the building industry and in carrying out multi-skilled tasks
Knowledge of safe working procedures in operational/high-risk environments
Strong communication skills and a customer-focused approach
Ability to work with minimal supervision, prioritise workloads and complete work documentation
Confident using ICT/mobile systems (e.g., PDA/iPad)
Full, valid driving licence
Willingness to take part in the out-of-hours emergency repairs rota
Ideally (but not essential), you’ll have:
Gas Safe, CSCS card and/or JIB membership
Understanding of wider council property maintenance (housing, flats, schools and public buildings)
CPC and tachograph licence (when driving 7.5 tonnes)
Why join us
Make a direct, positive impact in the local community
Generous annual leave: 27 days plus bank holidays, increasing by a further 5 days after 5 years’ continuous local government service
Flexible working options (where service allows)
Training and career development opportunities
Employee Assistance Programme (Your Care) to support health and wellbeing
Employee Volunteering Policy
Diversity-related employee groups
