Order Processor
Location: Stone
Salary: £25,000 per annum
Hours: Monday - Friday, 9:00am - 5:00pm
The Opportunity
An exciting opportunity has arisen for an organised and detail-oriented Order Processor to join a well-established and growing business based in Stone.
This role is ideal for someone with previous experience in order processing, administration, and coordinating logistics who enjoys working in a fast-paced environment. You will play a key role in ensuring customer orders are processed accurately, deliveries are arranged efficiently, and excellent customer service is maintained at all times.
Key Responsibilities
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Review and process customer orders, ensuring all information is accurate and complete
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Verify order details and special instructions, including supplying accurate credit limit information internally
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Input order information onto internal systems and external haulier portals
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Coordinate with warehouses, transport providers, and other external partners to ensure smooth order fulfilment
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Monitor and track orders, providing customers with timely updates
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Resolve order-related queries and issues efficiently
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Maintain accurate stock records and inventory information
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Liaise with customers regarding order status and provide excellent customer service
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Ensure all documentation and records are maintained accurately and up to date
About You
To be successful in this role, you will have:
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Previous experience within order processing, office administration, or transport coordination
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Strong organisational skills and excellent attention to detail
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High standards of written communication and grammar
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Confidence using computer systems, ideally including Sage
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Excellent communication and interpersonal skills
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The ability to manage multiple tasks and prioritise workload effectively
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A proactive and problem-solving approach to work
If you are interested in this position please apply directly or email your CV over to [email protected] You can also call Maria on 01782712230
INDCOM