Relief Care Administration Assistant
Location: Morris Court, 17 James Street, Dalry, KA24 5FB
Working Hours: Relief Cover
Remuneration: £13.45 - £14.16 per hour
Closing date: Tuesday 14th July 2026 @ 23:59
Hanover are recruiting for a friendly and positive individual to join us as a Care Administration Assistant. The efforts of the Care Administration Assistant are truly appreciated as the team work to ensure our customers feel safe and secure at home, living full and independent lives.
Main Responsibilities
As the Care Administration Assistant your contributions towards our positive and professional atmosphere will include:
- Ensure effective and efficient clerical provision to staff and customers.
- Demonstrate excellent customer service skills whilst promoting the service.
- Provide support whilst being discreet and sensitive to customers’ needs.
- Ensure and monitor contract invoicing and payments within the service.
- Interact with customers providing front-line, face-to-face support.
- Work to set deadlines and parameters to maintain service KPI’s.
- Plan and exercise conscious control of time spent on specific activities, to increase efficiency.
About You
Essential
- Demonstrable experience working in a clerical role.
- Demonstrable experience with relevant IT software packages.
- Advanced IT skills, including the ability to use the Association’s intranet.
- Demonstrable written and verbal communication skills.
- Ability to work as part of a small team.
- Ability to use own initiative.
Desirable
- Administrative qualification.
- Awareness to working with a vulnerable group.
- Awareness of rota-based software packages.
- Ability to prioritise.
- A flexible working approach.
Recruitment Dates
Closing date for applications Thursday 14th July 2026 @ 23:59pm
Shortlisted candidates will be invited to attend interview week commencing 21st July 2026.
Hanover are firmly committed to equality, diversity and inclusion for all. As an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements of the role.
Sponsorship Information - Please note sponsorship is not currently available at Hanover.
We know that AI can be a useful tool, however we want your application to reflect your true self. By submitting your application, you confirm that the information is accurate based on your knowledge, skills and experience.
