Since 1987, Mitie’s 68,000 employees, have been serving companies and communities across the world. We're the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.
Location & Shift:
Ilford, London | 40 hours per week, Monday to Friday
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Portering & Waste Compliance Manager who will be responsible for the efficient and safe management of all portering services within a busy hospital environment, ensuring exceptional patient movement and waste management services. You will lead a large team, working collaboratively with clinical and operational stakeholders to support a 24/7 healthcare setting and deliver a high-quality, patient-focused service.
Role Responsibilities
- Lead, recruit, train and develop a large portering team, fostering a high-performance culture focused on professionalism, wellbeing and patient-centred care
- Manage staffing rotas across a 24/7 operation, ensuring adequate coverage, fairness, and effective application of HR policies and performance management processes
- Oversee the central portering control room to ensure efficient allocation, dispatch and tracking of tasks across hospital departments
- Ensure the safe, compliant and timely movement of patients, equipment, specimens, medical gases, waste and supplies in line with infection control, COSHH and health & safety standards
- Build strong working relationships with clinical teams, estates, security and external partners, acting as the main point of contact for portering and waste-related services
- Oversee waste management operations and contracts, driving compliance, resolving service issues and leading continuous improvement initiatives
Required Qualifications
- Proven experience as a Portering Supervisor or Manager, or within a similar logistics-based role
- Strong knowledge of waste management and compliance.
- Experience of working within a hospital or healthcare environment
- Excellent communication skills, with the ability to engage effectively at all levels
- Strong people management skills, with the ability to motivate and develop teams
What's in it for you?
- Opportunities for ongoing training, development and career progression
- Exposure to a fast-paced healthcare environment with meaningful impact on patient experience
- The chance to lead and shape a critical service within a major hospital setting
