Salary: circa £28,000 + commission
Do you have a warm, engaging personality and genuinely enjoy helping people?
Would you love a role where you can welcome customers into a beautiful showroom, help them find the right bespoke furniture solution, and play an important part in turning enquiries into appointments?
Are you looking to join a market leader in bespoke fitted furniture?
If the answer is yes, we’d love to hear from you.
What we offer
- Competitive salary of circa £28,000 plus commission
- An additional day off for your birthday
- Private Medical Insurance
- Life Insurance
- Full training on our products and processes
- The opportunity to work for a market-leading, family-focused business
About the role
We are looking for a friendly, organised and customer-focused individual to become the face of our showroom and a key part of our Customer Experience team.
This is a varied role where no two days are the same. You’ll be responsible for welcoming customers into our showroom, managing enquiries, making and receiving calls, and helping convert leads into booked appointments for our design team.
You’ll play an important role in creating a positive first impression of Sliderobes while helping customers begin their journey towards beautifully bespoke fitted furniture.
What you’ll be doing
- Welcoming customers into our showroom and helping with their initial enquiries
- Building rapport and creating an excellent first impression of the Sliderobes brand
- Demonstrating our beautiful fitted furniture displays and discussing customer requirements
- Converting showroom visitors and enquiries into appointments for our Designers
- Managing inbound customer calls and making outbound calls to online enquiries
- Qualifying customer needs through effective questioning and providing indicative estimates
- Booking appointments for our Design team and maximising opportunities to convert leads
- Managing showroom traffic and ensuring customers receive an exceptional experience
- Maintaining our showroom to a high standard at all times
- Updating our CRM and internal systems accurately
- Carrying out general customer service and administrative duties to support the wider team
- Preparing brochures and customer information where required
What we’re looking for
- A confident, friendly and professional manner
- Excellent communication skills, both verbal and written
- A proactive, organised and positive approach
- Comfortable speaking to customers face-to-face and over the phone
- Experience in customer service, retail, hospitality, reception, showroom, sales support or appointment setting
- Strong computer literacy and confidence using CRM systems
- Someone who enjoys delivering exceptional customer experiences
Experience in outbound calling, lead conversion or showroom/customer-facing environments would be an advantage, but full training will be provided.
Working hours
Full time opportunity available working across a 5 days shift pattern Monday to Saturday.
No evenings or Sunday working.
About us
Sliderobes is a leading bespoke furniture company with retail stores and manufacturing sites throughout the UK & Ireland.
We’re proud to be a business where people matter. Join a team of craftspeople, designers and fitters who are passionate about delivering beautiful fitted furniture and exceptional customer experiences.
What next?
Apply via Indeed and, if we think you could be a great fit for the role, we’ll be in touch to arrange a meeting.
Pay: £28,000.00 per year
Benefits:
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
