£13.53 per hour + excellent benefits
Full-time, part-time and zero hours available
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Closing Date: 17th July 2026
Make a real difference. Help people live their best life.
Our goal is simple: to work collectively to deliver high quality care and support to individuals with complex needs and a range of physical and learning difficulties, promoting independence, choice and positive communication to enable them to achieve their hopes, goals and aspirations and maximise their quality of life.
About the Role
We are looking for experienced, passionate Support Workers to join our team of dedicated staff, as we move forward to achieve our goal of developing a comprehensive care and support service.
What We Offer
- Flexible shift patterns tailored around the needs of the people we support
- Opportunities for part-time, full-time or zero hours
- A supportive team environment
- Ongoing training and development
Note: Applicants must be able to work flexibly to meet the needs of the service and the individuals we support. The role will involve some evenings, weekends, and lone working, so confidence, initiative, and self-motivation are essential. There may also be waking nights or sleep-ins.
While some services do not require staff to be drivers, however, to be a driver and hold a full, clean, UK driving licence is an essential requirement in some roles/services.
Some services require female only applicants. In those cases, the post fulfils the requirements of a Genuine Occupational Qualification and is therefore exempt under the Equality and Diversity Act 2010.
Shift patterns, essential criteria and experience needed will depend on the individual service. Your skills and attributes and the service needs and requirements will be explored during interview.
Key Responsibilities
- To support the emotional, spiritual, physical, medical wellbeing and the material needs of the individual Deliver person-centred, trauma-informed support tailored to individual needs
- Empower individuals to make everyday choices and key life decisions
- Promote independence, wellbeing, confidence, and personal growth
- Assist with daily living skills including self-care, budgeting, and maintaining a home
- Encourage and support meaningful relationships and social inclusion within the community
- Monitor wellbeing and respond appropriately to changes, risks, or challenging situations
- Develop, follow, and contribute to person-centred support plans and risk assessments
- Maintain accurate records and documentation
- Work collaboratively with families, colleagues, and other professionals
- Safely support and administer medication in line with training and policy
- Complete required training and adhere to organisational standards
About You
We are looking for someone who:
- Communicates with empathy, clarity, and emotional intelligence
- Has knowledge of Autism
- Demonstrates compassion, kindness, and understanding
- Is resilient, calm under pressure, and able to respond to challenging situations
- Builds positive relationships and works effectively both independently and as part of a team
- Is organised, reliable, and able to manage workload effectively
- Is self-motivated and proactive in their approach to work
- Is committed to safeguarding, equality, diversity, and inclusion
- Is confident using IT systems and recording information accurately
- Is eager to learn, grow, and adapt within the role
- Holds GCSE Maths and English (or equivalent), or able to demonstrate a good level of both
- Work or voluntary experience supporting people in care and/or with complex needs
- Knowledge of supporting individuals with learning disabilities, Autism and behaviours of concern would be advantageous
Our Services
We are recruiting across three learning disabilities services:
Carroll Close
Is a supported living service for two individuals who each live in their own self-contained flat within a converted house. Both people we support have complex needs, and as a Support Worker you will follow clear, structured support plans to ensure consistent, person-centred care.
Chaucer Close (drivers preferred but not essential)
Is a supported living service for two young men who have a range of health and support needs. They enjoy a variety of social activities. Their support is delivered on a 1:1 and 2:1 basis.
Cherry Orchard (female staff only, drivers essential) Is a supported living service for two young women who have a range of health and support needs. They enjoy a variety of social activities. Their support is delivered on a 1:1 and 2:1 basis.
At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:
- 30 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Apply Today
If you're passionate about supporting people and want to be part of a service that truly makes a difference, we’d love to hear from you.
For an informal chat about the role or if you have any questions before applying, please contact Service Manager Kevin Whelan on 07353 191197 or Service Coordinators Dorota Freeman on 07787 094843 or Eve Hawrylo on 07392 288382.
Please note that any offer of employment will be subject to the Trust receiving evidence of your right to work in the UK.
By applying for this role, you acknowledge that your personal data will be processed in accordance with our recruitment guidelines and applicable data protection laws. Please see our Privacy Notice for more details.
Please refer to our Refer a Friend policy for full details of eligibility and terms.
Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.
