Company Overview
Helens Bay Dental is a modern, fully digital dental clinic focused on delivering 5-star care to our patients from the very first phone call through to their treatment experience.
Summary
Are you passionate about delivering exceptional guest experiences? Do you come from a hospitality background and thrive in premium, service-driven environments? If you’re looking for a rewarding career change where you can continue making people feel valued, heard, and well cared for—this could be the perfect opportunity for you.
We are seeking a Patient Care Coordinator to join our team in Helens Bay, Bangor Northern Ireland. In this role, you will play a vital part in ensuring our patients receive outstanding service, hospitality and support throughout their dental experience, contributing to our commitment to quality care.
Responsibilities
- Greet and assist patients upon arrival, ensuring a positive first impression.
- Manage patient appointments and maintain an organized schedule.
- Provide information about dental procedures and services to patients.
- Handle patient inquiries and resolve any issues promptly.
- Collaborate with dental staff to ensure seamless patient care.
- Maintain accurate patient records and documentation.
- Assist with billing and insurance verification processes.
- Support the overall efficiency of the dental practice.
- Qualifications
- Previous experience in a hospitality role or healthcare setting is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize effectively.
- Proficient in using office software and scheduling tools.
- A compassionate approach towards patient care.
- Call-To-Action
If you are passionate about enhancing patient experiences in a dental setting, we invite you to apply and be part of our dedicated team at Helens Bay Dental!
Job Type: Full-time
Pay: From £31,000.00 per year
Benefits:
- Company pension
- Employee mentoring programme
- Free parking
- Private medical insurance
Ability to commute/relocate:
- Bangor BT19 1TN: reliably commute or plan to relocate before starting work (preferred)
Education:
- A-Level or equivalent (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
