This is an excellent opportunity to play a key role in supporting the transfer and administration of client investment accounts and assets, ensuring exceptional service delivery, operational efficiency, and regulatory compliance.
As an Operations Administrator, you will be responsible for managing a wide range of client asset transfers and investment administration activities, working closely with internal stakeholders, custodians, and external providers to deliver a seamless client experience.
Key responsibilities include:
- Processing inbound and outbound transfers across ISAs, SIPPs, pensions, offshore bonds, nominee accounts, and general investment accounts
- Managing the transfer and re-registration of equities, funds, bonds, and certificated holdings
- Processing electronic asset transfers through Altus/ATG
- Administering off-market transfers and portfolio re-registrations
- Monitoring transfer activity and proactively following up with counterparties to meet service standards
- Supporting portfolio adjustments, valuations, book cost amendments, cash movements, and client payments
- Assisting with nominee administration, corporate actions, and dividend-related activity
- Responding to operational and client queries in a timely and professional manner
- Contributing to process improvements, risk mitigation, and operational excellence initiatives
About You
We're keen to speak with candidates who have:
- Experience within Investment Operations, Wealth Management, Stockbroking, Platform Operations, or Financial Services Administration
- A good understanding of investment products including ISAs, GIAs, SIPPs, pensions, and offshore bonds
- Knowledge of client asset transfers and re-registration processes
- Strong administration and organisational skills with exceptional attention to detail
- Excellent communication and stakeholder management skills
- The ability to manage multiple priorities in a fast-paced environment
- Strong Microsoft Office skills, particularly Excel and Word
Desirable Skills and Experience
- Pershing NetX360 or other custody platform experience
- Knowledge of Altus ATG or similar electronic re-registration systems
- CREST settlements and Stock Transfer Form (STF) experience
- Experience transferring certificated holdings into nominee or CREST accounts
- Understanding of corporate actions, dividends, and nominee services
- CISI Investment Operations Certificate or a similar industry qualification
What We Offer:
- A collaborative, values-driven culture where integrity and client-first thinking are paramount.
- The opportunity to shape a growing service within a respected and stable firm.
At Raymond James, we:
- Put clients first – always.
- Act with integrity – doing what’s right, not what’s easy.
- Think long term – building a stable, responsible future.
- Value independence – celebrating individuality and encouraging innovation.
About Us:
Raymond James is a wealth management firm focused on providing trusted advice and tailored, personalised investment services. We believe if we do what’s right for clients, we’ll help them achieve success while also realising our own. Our parent company, Raymond James Financial, has been doing the same in the US for over six decades. Raymond James is listed on the NYSE, is a Fortune 500 company, and is included in the S&P 500.
