Job Title: Employment Specialist (Connect to Work/IPS)
Salary range - £29,000 to £31,000 pa, depending upon experience
Location: Lancashire North (Lancaster/Morecambe). There will be a hybrid approach to working (65/35% split community/hub based
Hours: 37.5 pw Monday to |Friday
Accountable to: Team Lead /Head of Supported Employment Operations
Closing Date: December 5th June 2026
We’re currently recruiting Employment Specialists to join our dedicated Lancashire Connect to Work team, covering Lancaster and Morecambe. This role forms part of a specialist programme designed to support individuals with disabilities and/or health conditions or other barriers to work into sustainable paid employment.
As one of our Employment Specialists, you’ll play a pivotal role in helping our participants achieve their employment goals. Working primarily with individuals who have health-related support needs, you’ll identify suitable job opportunities and provide tailored guidance to help them secure, meaningful, sustainable employment.
You’ll offer bespoke advice and support to each client, alongside developing strong relationships with referral partners and local employers, that will be key to enabling successful employment outcomes.
To succeed in this role, you’ll bring proven experience supporting individuals with multiple and complex needs. You’ll have a track record of working in target-driven environments while consistently delivering services standards that meet contractual and quality standards.
Key Responsibilities
- Meet, and strive to exceed personal performance targets, Key Performance Indicators and all Quality and Compliance measures.
- Progressively manage a caseload of referred customers with a learning disability.
- Learning disability awareness and self development/knowledge to provide specialist support to customer group
- Undertake in-depth assessments using a suite of tools to fully understand a customer’s circumstances, preferences and holistic barriers to progression to employment
- Achieve the Customer Service and Quality Standards required on the programme.
- Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression.
- Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training).
- Use social prescribing to develop and improve customer circumstances
- Work with multiple agencies to develop holistic approaches to support customers. With customer consent undertake case conferences with external agencies to jointly optimise support packages.
- Fully understand the local labour market to source suitable job opportunities
- Undertaking direct marketing to employers using digital and electronic formats e.g. email, LinkedIn, Facebook, Twitter etc.
- Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments.
- Co-produce effective in-work support plans with participants and employers, based on an assessment of need, providing practical support to ensure a smooth transition into work. When appropriate facilitate job carving opportunities.
- Be mindful of Health & Safety within the customer’s workplace and actively promote and report (if appropriate) to ensure a safe working environment for all customers.
- Develop an understanding of specialist signposting services in the county, building knowledge in areas such as specific disabilities, housing, benefits etc.
- Maintain IT files and customer records to the required compliance and quality standards.
- Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.
Skills and Experience
Essential
- A good working knowledge of the local labour market in the specified geographical locations (Lancaster & Morecambe).
- Experience of working with people with multiple and complex needs in particular those with learning disabilities.
- Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams and Skype for Business
- Experience of working in a target driven environment
- Experience of delivering services to meet contractual and quality standards
Desirable
- Knowledge of fidelity/IPS or Connect to Work standards
- Level 3 Award in Employability Services Sector or equivalent
- Knowledge of the employability industry
- Knowledge of the recruitment industry
- Full driving licence
In return for all you’ll bring to Intuitive Thinking Skills, we’re offering a competitive salary range of £29,000 to £31,000 per annum (dependent on experience) along with these benefits:
- 25 days annual leave + Bank Holidays (opportunity to buy/sell additional days)
- Company Pension Scheme
- Sick Pay
Additional Information
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check.
Intuitive Thinking Skills is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Job Type: Full-time
Pay: £29,000.00-£31,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Sick pay
Work Location: In person
