About the role
We’re looking for an energetic, reliable team member to join our Hertford store. This is a fast-paced, hands-on role where you’ll be customer-facing, work as part of a tight team, and help deliver high standards during busy service (we can make 100+ orders in a single night).
Availability (must-have)
- 18+ Applicants Only
- Weekday mornings availability is essential (especially during the summer)
- Weekend availability is essential
Key responsibilities
- Providing a warm, friendly and confident customer-facing experience (taking orders, answering questions, resolving small issues quickly)
- Preparing and serving desserts and drinks to spec (speed + quality)
- Supporting busy rushes: batching, restocking, and keeping service flowing when it gets hectic
- Packing delivery orders carefully and accurately
- Keeping your station clean, organised, and following food safety standards
- Working closely with the team and communicating clearly during peak times
What we’re looking for
- Comfortable being customer-facing and speaking to customers with confidence
- Able to adapt quickly in a fast-paced environment and stay calm under pressure
- Reliable, punctual, and willing to jump in where needed
- A strong team player with a positive attitude
- Attention to detail (presentation + order accuracy)
Experience
Experience in hospitality/food & beverage is helpful, but not required — we can train the right person. What matters most is attitude, speed, and reliability.
What you’ll get
- Flexible shifts on a zero hours basis
- Full training and clear standards
- A fun, energetic team environment
Job Types: Part-time, Permanent, Zero hours contract
Pay: Up to £12.71 per hour
Benefits:
Work Location: In person
