PURPOSE
No1 Lounges is the UK’s leading independent airport lounge provider, with four distinctive lounge brands: No1 Lounges, Clubrooms, My Lounge and Club Aspire. With lounges in Heathrow, Gatwick, Luton, Birmingham and Jersey, we exist to provide every traveller the stay they deserve. We’re a close-knit, fast-moving team with a genuine passion for incredible guest experience and we’re growing!
We are seeking a detail-oriented and proactive person to join the Supply Chain team. To manage the physical supply chain, ensuring the efficient coordination of logistics, transportation, and inventory across all locations.
The role is responsible for delivering reliable, timely movement of goods and equipment, supporting smooth day-to-day operations across the network.
This includes working closely with suppliers, warehouses, and site teams to ensure a consistent and dependable flow of goods into lounges, maintaining delivery schedules and service standards.
KEY RESPONSIBILITIES
- Plan and manage logistics, transportation, and distribution routes
- Coordinate with warehouses, suppliers, and airport consolidation centres
- Manage warehouse and remote storage inventory
- Oversee pick & pack operations and stock movements
- Maintain catalogue of goods, assets, and equipment
- Source front and back of house equipment and facilitate equipment purchasing in line with approved budgets
- Own and manage the full drinks equipment estate (e.g. coffee machines, water systems, post-mix units), including supplier relationships, servicing contracts, SLAs, maintenance, and installation to ensure availability, performance, and compliance with brand standards
- Coordinate asset transfers between locations
- Support any new site openings and refurbishments from a logistics perspective, including drinks equipment setup
- Track and analyse logistics costs and performance metrics
- Ensure compliance with all relevant regulations and safety standards
KEY ATTRIBUTES
- Highly organised and detail-oriented, with the ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong problem-solving skills, with a proactive approach to identifying and resolving logistical challenges
- Excellent communication and interpersonal skills, able to build effective relationships with internal teams, suppliers, and external partners
- Commercially aware, with the ability to make cost-effective decisions aligned to budgets
- Analytical mindset, with the ability to interpret data, track performance metrics, and drive continuous improvement
- Adaptable and flexible, comfortable working in a hybrid role across different locations, including airports
- Strong sense of ownership and accountability, with the ability to manage end-to-end processes independently
EXPERIENCE REQUIRED
- Proven experience in logistics, supply chain, or operations coordination within a multi-site environment
- Experience managing transportation, distribution, and warehouse operations, including inventory control and stock movements
- Demonstrable experience in asset and inventory management, ensuring accuracy and traceability
- Experience working with suppliers and service providers, including managing contracts, SLAs, and performance
- Experience sourcing and procuring equipment or operational goods, ideally within budget constraints
- Familiarity with managing equipment or asset estates, including maintenance, servicing, and lifecycle management
- Experience tracking and analysing logistics or operational KPIs to drive improvements
- Be prepared to travel to LGW at least once a week and hold a full UK driver’s license.
THE SUCCESSFUL APPLICANT
- A team player, willing to support the business beyond the scope of the role and develop self accordingly
- Strong attention to detail and someone who enjoys being creative with the ability to multi-task.
- Strong written and verbal communication skills.
- Ability to collaborate effectively with different teams and stakeholders.
- Has a strong interest in supply chain operations.
GENERAL
- This is role will be offered as a temporary contract, planned to end on 31st January 2027.
- Comply with all policies and procedures as written in the Employment Handbook and with appropriate information security standards and guidelines.
- Always uphold confidentiality and take reasonable precautions to protect the information accessed or used in your work.
- Willingness to help other team members wherever possible and to understand the flexibility required when business levels peak and trough.
- To undertake any reasonable requests made of you by the Company including flexibility in hours, location and responsibilities.
- This is a hybrid role. You’ll split your time between working from home and all our lounge sites when required. The balance will naturally flex based on business priorities and needs.
WHATS ON OFFER
- Contract type: full time, fixed term contract
- Area: Supply Chain
- Reports to: Head of Supply Chain
- Salary: £34,200
- 33 days annual leave, inclusive of bank holidays
- Health Cash Plan
- Flexible, hybrid working
- Free employee lounge access, and discounted access for friends and family
- Company pension scheme
Closing date Wednesday 8th July
Pay: £34,200.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free flu jabs
- Free or subsidised travel
- Health & wellbeing programme
- Referral programme
- Work from home
Application question(s):
- Are you comfortable working in a hybrid setting?
- Can you easily travel to London & our lounges?
Experience:
- Logistics: 1 year (required)
Licence/Certification:
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in London
