Job description
About us
Rock is a travel brand on the rise, specialising in the development, manufacture, marketing and distribution (via B2B and DTC) of fashion-conscious luggage and travel goods.
We are an ambitious, dynamic and fast-growing company, with an open, friendly, and supportive culture.
Our offices are based in Perivale in West London (10-minute walk from Perivale tube station on the Central Line).
About the role
Our busy sales team handles a wide range of customers, including some of the UK’s biggest high street retailers, department stores, supermarkets, and online fashion retailers, as well as a growing list of overseas clients. You will be an integral part of the sales team, working in all areas to help achieve sales targets and develop new business. This will include, amongst other duties:
- Preparing written quotations and proposals
- Attending customer meetings and pitches
- Managing and updating the CRM database
- Helping with order processing
- Managing customer order critical paths
- Becoming familiar with and managing customer specific product setup (New Line Forms) and ordering systems (Virtualstock, Blujay, Mirakl)
- Communicating with customer purchasing and merchandising teams by email and phone
- Sales reporting and analysis
- Potential to progress to customer liaison and new business acquisition
Requirements
- Excellent organisational skills and attention to detail are essential
- Ability to multi-task, prioritise and manage your own workload
- Excellent written and spoken English – ability to communicate clearly and sensitively with customers and colleagues by phone and email
- Good level of computer literacy (MS Outlook/Word/Excel)
- Experience of working in the retail sector, experience of retail and/or e-commerce systems would be an advantage
- Good telephone manner
- Education: A-Level or equivalent (preferred)
Benefits
- Hardworking, ambitious, but friendly and informal work environment
- Join a vibrant, fast growing team
- Day to day exposure to all aspects of the business – gain invaluable experience
- Opportunity to progress and develop the role
- Regular 35 hours per week
- 20 days annual leave plus Bank Holidays
- Pension scheme
- Employee discount
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- On-site parking
- Sick pay
Ability to commute/relocate:
- Greenford UB6 7JD: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Administrative: 1 year (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
